# 500 error on theme installation

**URL:** <https://colorlibsupport.com/t/500-error-on-theme-installation/11368>\
**Category:** Shapely\
**Created:** [July 20, 2016, 4:28am UTC](https://colorlibsupport.com/t/500-error-on-theme-installation/11368 "2016-07-20T04:28:16Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![xpat](https://colorlibsupport.com/letter_avatar_proxy/v4/letter/x/4da419/32.png) [@xpat](https://colorlibsupport.com/u/xpat)\
**Post date:** [July 20, 2016, 4:28am UTC](https://colorlibsupport.com/t/500-error-on-theme-installation/11368/1 "2016-07-20T04:28:16Z")

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installed theme,and i am getting the 500 server errror. I have tried it on different servers, and also deactivated plugins, reinstalled WP. The only time the website works is when i delete the Shapely theme.

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**Author:** ![movin](https://colorlibsupport.com/user_avatar/colorlibsupport.com/movin/32/10922_2.png) [@movin](https://colorlibsupport.com/u/movin)\
**Post date:** [July 21, 2016, 1:06pm UTC](https://colorlibsupport.com/t/500-error-on-theme-installation/11368/2 "2016-07-21T13:06:34Z")

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Hi @xpat,

I hope you are well today and thanks for posting here.

Please try using latest version of Shapely theme by downloading it from here [GitHub - ColorlibHQ/shapely: Free multipurpose WordPress theme built using Bootstrap](https://github.com/puikinsh/Shapely)

The 500—Internal Server Error occurs when the Web server (running the Web Site) encountered an unexpected condition that prevented it from fulfilling the request by the client for access to the requested URL.

Could you please check whether the solution posted on the following pages help you to fix this issue?

> **[How to Fix the 500 Internal Server Error in WordPress (with Video)](https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-internal-server-error-in-wordpress/)**
>
> Do you have the HTTP 500 internal server error in WordPress? Step-by-step troubleshooting guide on how to fix the internal server error in WordPress.

[http://pcsupport.about.com/od/findbyerrormessage/a/500servererror.htm](http://pcsupport.about.com/od/findbyerrormessage/a/500servererror.htm)

Best Regards,  
Movin