I have tested it on my test site and it’s working fine for me using latest version of Travelify theme.
Have you tried using different browser and got same behavior?
Could you please try temporary using default WordPress theme like Twenty Fifteen to know whether its theme issue or your WordPress issue?
This can be due to plugin conflict on your site so please try temporary deactivating all plugins and see whether everything works fine and then enable the plugins one by one to see which plugin is conflicting if any.
Sorry to bother, but I actually have the same issue logging the “Customize” panel of travelify.
I tried your tips but it still does not work nor in Mozilla nor in Safari.
How can I solve the issue?
Actually I want to add a page with a different layout using kind of cartoon bubbles to share testimonies (ideally I don’t want to use the comment option).
Maybe you have suggestions for me with regards to this.
Thanks a lot
Looking forward to hearing back form you
Thanks for your kind response.
However, would you have any tips for me to change the layout of 1 specific page. I would like to share testimonies of clients through kind of cartoon bubbles, for example.
my website: biodivsourcing.com
Thanks for your tips