# Broken theme

**URL:** <https://colorlibsupport.com/t/broken-theme/24513>\
**Category:** Shapely\
**Created:** [October 20, 2019, 1:06pm UTC](https://colorlibsupport.com/t/broken-theme/24513 "2019-10-20T13:06:30Z")\
**Posts on this page:** 10\
**Page:** 1

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**Author:** ![nicksthebest](https://colorlibsupport.com/user_avatar/colorlibsupport.com/nicksthebest/32/899_2.png) [@nicksthebest](https://colorlibsupport.com/u/nicksthebest)\
**Post date:** [October 20, 2019, 1:06pm UTC](https://colorlibsupport.com/t/broken-theme/24513/1 "2019-10-20T13:06:30Z")

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Hello,

I love my Shapely site. recently it has been giving me a broken theme on my site.

the URL is [https://nicksthebest.com](https://nicksthebest.com)  
I hope to get some help!

cheers  
Nick

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**Author:** ![colorlibsupport](https://colorlibsupport.com/user_avatar/colorlibsupport.com/colorlibsupport/32/1494_2.png) [@colorlibsupport](https://colorlibsupport.com/u/colorlibsupport)\
**Post date:** [October 21, 2019, 7:09am UTC](https://colorlibsupport.com/t/broken-theme/24513/2 "2019-10-21T07:09:49Z")

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Hey nick

Sorry about that, but this is not theme problem, you have default WordPress theme activate and problem remains,  
are you aware about it?

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**Author:** ![nicksthebest](https://colorlibsupport.com/user_avatar/colorlibsupport.com/nicksthebest/32/899_2.png) [@nicksthebest](https://colorlibsupport.com/u/nicksthebest)\
**Post date:** [November 2, 2019, 2:16pm UTC](https://colorlibsupport.com/t/broken-theme/24513/3 "2019-11-02T14:16:20Z")

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Hello Noda,

I tried a different theme and the problem was no longer present, so I am concerned that it may have something to do with the shapely installation itself.

Will I have to remake the entire site from backups?

Thank you,  
Nick

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**Author:** ![colorlibsupport](https://colorlibsupport.com/user_avatar/colorlibsupport.com/colorlibsupport/32/1494_2.png) [@colorlibsupport](https://colorlibsupport.com/u/colorlibsupport)\
**Post date:** [November 4, 2019, 7:22am UTC](https://colorlibsupport.com/t/broken-theme/24513/4 "2019-11-04T07:22:57Z")

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Hey there

Let me check it, please use this [plugin](https://wordpress.org/plugins/temporary-login-without-password/) to create temporary access for us,&nbsp;its automatic login link and does not requires sharing your admin details. here is&nbsp;[How To](http://www.wpbeginner.com/plugins/how-to-create-temporary-login-for-wordpress-no-passwords/)&nbsp;guide. at the and don’t&nbsp;forget about&nbsp; “Set as private reply” at the bottom of the message box

&nbsp;

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**Author:** ![nicksthebest](https://colorlibsupport.com/user_avatar/colorlibsupport.com/nicksthebest/32/899_2.png) [@nicksthebest](https://colorlibsupport.com/u/nicksthebest)\
**Post date:** [November 4, 2019, 3:24pm UTC](https://colorlibsupport.com/t/broken-theme/24513/5 "2019-11-04T15:24:18Z")

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Hello Noda,

Thank you so much for your response.  
I have created a one-week temporary login. I hope you can make more sense of this than I can.  
The link is below/

[https://nicksthebest.com/wp-admin/?wtlwp\_token=d41606ab10a76a23fa61c32776aeac41](https://nicksthebest.com/wp-admin/?wtlwp_token=d41606ab10a76a23fa61c32776aeac41)

Thank you in advance,  
Nick

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**Author:** ![colorlibsupport](https://colorlibsupport.com/user_avatar/colorlibsupport.com/colorlibsupport/32/1494_2.png) [@colorlibsupport](https://colorlibsupport.com/u/colorlibsupport)\
**Post date:** [November 5, 2019, 7:42am UTC](https://colorlibsupport.com/t/broken-theme/24513/6 "2019-11-05T07:42:58Z")

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Hey there

Fixed, please check

the caching system from your hosting, from WordPress and from Autoptimize was conflicting to each other, i just disabled debugger from wp-config.php

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**Author:** ![nicksthebest](https://colorlibsupport.com/user_avatar/colorlibsupport.com/nicksthebest/32/899_2.png) [@nicksthebest](https://colorlibsupport.com/u/nicksthebest)\
**Post date:** [November 5, 2019, 2:02pm UTC](https://colorlibsupport.com/t/broken-theme/24513/7 "2019-11-05T14:02:45Z")

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Hello Noda,

Fantastic!  
The only issue now is that the contents of the front page is missing. I suppose i will have to re-make the landing page and and widgets? Which I can easily do because I have the images saved, unless there is a way to restore from my recent backup?  
Thank you so so much!  
Cheers,  
Nick

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**Author:** ![colorlibsupport](https://colorlibsupport.com/user_avatar/colorlibsupport.com/colorlibsupport/32/1494_2.png) [@colorlibsupport](https://colorlibsupport.com/u/colorlibsupport)\
**Post date:** [November 6, 2019, 4:42am UTC](https://colorlibsupport.com/t/broken-theme/24513/8 "2019-11-06T04:42:11Z")

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Hi Nick

Yes, indeed, there was no content on the front page when I started an investigation, so, you have to create them 🙂  
don’t forget to take a look in our documentation

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**Author:** ![nicksthebest](https://colorlibsupport.com/user_avatar/colorlibsupport.com/nicksthebest/32/899_2.png) [@nicksthebest](https://colorlibsupport.com/u/nicksthebest)\
**Post date:** [November 6, 2019, 12:30pm UTC](https://colorlibsupport.com/t/broken-theme/24513/9 "2019-11-06T12:30:03Z")

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Hi Noda,  
That is just fine! I can make my front page and widgets active again.  
I’m very thankful and things will be set right, thanks to your help!  
Thank you, again!

Cheers,  
Nick

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**Author:** ![colorlibsupport](https://colorlibsupport.com/user_avatar/colorlibsupport.com/colorlibsupport/32/1494_2.png) [@colorlibsupport](https://colorlibsupport.com/u/colorlibsupport)\
**Post date:** [November 7, 2019, 6:48am UTC](https://colorlibsupport.com/t/broken-theme/24513/10 "2019-11-07T06:48:27Z")

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Have a great day Nick

Let me know if you need anything else
