Card Declined but payment debited from my card

Other
1

Hi,
I wanted to buy Jobstart theme, I entered my card details and it said “your card is declined” or something like that, after few minutes, I received a message of payment of $19. Please let me know who will sort out this issue ?

2

Is there anyone who can help me out

3

I am so disappointed

4

Dear Hassan, please take my apologies but during the weekend you may not receive replies from our side, there is nothing wrong, we are not working on weekends

I saw your second ticket about this and I already reply, please dont duplicate questions, not ticket will be left without an answer

Thanks