Category and About pages' layout has glitched

Activello
1

Hi,

The layout on my category and about pages are not in the proper Activello theme layout. There seems to be some sort of glitch. My home page is great, but it is the only correct page layout. I haven’t had any previous problems with the theme or layout and I just recently updated the theme and added a child theme.

Can you please help me with this?

http://pinksofa.co

Thanks.

2

Hi @Tiara,

I hope you are well today and thank you for your question.

This can be child theme issue on your site so to confirm it just temporary use the Activello theme instead of child theme on your site. If everything works fine then it’s your child theme issue so just share me your child theme so that i can troubleshoot it.

Best Regards,
Movin

3

I searched “child theme” from the add theme page and installed it. How do I share it with you?

4

*child theme configurator is what I installed

5

I am now using the Activello parent theme and the issue looks the same

6
I searched “child theme” from the add theme page and installed it. How do I share it with you?

Use any of the following plugins to download the child theme from your site and share it to me.

I am now using the Activello parent theme and the issue looks the same

I visited your shared site and saw you are still using Activello child theme on your site.

7

Thanks for your help. I am now using the Activello theme. The layout is back to normal, but now the font size overlaps the slider on mobile and iPad. How do I fix that?

I tried downloading the both attachments you linked and I get this error message for both.

Here’s my account info:

Username: adhe0
Password: W&7%#%M$4%

8

Why are you uploading the download-theme.php file as a plugin which is wrong?

If you don’t know how to install plugin then please see the information provided on the following pages.

https://www.siteground.com/tutorials/wordpress/wordpress_plugins.htm
https://codex.wordpress.org/Managing_Plugins#Automatic_Plugin_Installation

If you confirm this is not Activello theme issue but the child theme issue that you are using on your site then please create the child theme as described on the following page and not using child theme configurator.

https://codex.wordpress.org/Child_Themes

9

I’ve already installed the child theme plug in for Activello. You asked to share it with you that’s why I’ve provided my account information.

Also, the text in the slider is too large on mobile and iPad. Can you help me with that issue? Thanks.

10
I’ve already installed the child theme plug in for Activello. You asked to share it with you that’s why I’ve provided my account information.

I have told you that using Child Theme Configurator plugin to create child theme is causing this issue so you have to create child theme as described above.

Now i have resoled the child theme code issue on your site that was causing this glitch.

Also, the text in the slider is too large on mobile and iPad. Can you help me with that issue? Thanks.

You can reduce its size by adding the following CSS code in the Custom CSS option of your theme on the below path.

Admin Area -> Appearance -> Customize -> Activello Options -> Other -> Custom CSS

@media (max-width: 768px){
.flex-caption {
    bottom: 10%;
    font-size: 80%;
    }   

div.flex-caption h2.entry-title {
    font-size: 20px;
}
}
11

Thank you very much for all of your help Movin!

12

You are most welcome here :slight_smile: