Comments Section Not Showing at all

Hi All,

I have done everything I could but the comment section under my posts does not show at all. i have followed all the instructions from previous posts but nothing works. I tried enabling Jetpack to allow comments section but still it doesnt work. Now I disabled the comments feature in Jetpack and still I am not able to see the comments section under my post. I have 0 coding knowledge. need some help.


Hi @jannahjabil,

I hope you are well today and thank you for your question.

Please make sure to enable comments on your site as described in the following pages.

Best Regards,

Hi Movin,

I have done exactly what is in the video but still I am not able to see the comments section under my post. See photos attached.

Would you mind if i log in to your site and do some troubleshooting? If this is ok then could you please share me your site log in details privately by checking the option “Set as private reply” when replying to this topic?

Following this post. I am having this issue with the Ildy theme - some of the posts on the site say “Comments are disabled” even though they are actually enabled on the blog post edit page.

Hi Movin,

Here is my site:

Username: JannahLourra
Password: iligan2012

@blissmission This support topic is for Activello theme so to help us keep support thread separates could you please create your own thread for your question instead of replying on others thread as it makes the thread messy and hard to read.

If you want to you can also add reference of this thread in your newly created thread.

We would be more than happy to help you on your new thread.

@jannahjabil I could confirm the issue on your shared site.

This can be due to plugin conflict on your site so please try temporary deactivating all plugins and see whether everything works fine and then enable the plugins one by one to see which plugin is conflicting if any.

Also please try deleting and reinstalling latest version of theme.