# Contact form help

**URL:** <https://colorlibsupport.com/t/contact-form-help/10054>\
**Category:** Illdy\
**Created:** [April 29, 2016, 5:29pm UTC](https://colorlibsupport.com/t/contact-form-help/10054 "2016-04-29T17:29:58Z")\
**Posts on this page:** 4\
**Page:** 1

<div class="post-metadata">

**Author:** ![luigibella](https://colorlibsupport.com/letter_avatar_proxy/v4/letter/l/eada6e/32.png) [@luigibella](https://colorlibsupport.com/u/luigibella)\
**Post date:** [April 29, 2016, 5:29pm UTC](https://colorlibsupport.com/t/contact-form-help/10054/1 "2016-04-29T17:29:58Z")

</div>

Hello, I sent a test email to [info@bradfordcowork.com](mailto:info@bradfordcowork.com) using the contact form on the homepage and get a message saying it was sent but got no email in my inbox, I tested and there’s nothing wrong with the email account.  
Do you know what I may be missing?

My URl is [http://www.bradfordcowork.com/](http://www.bradfordcowork.com/)

---

<div class="post-metadata">

**Author:** ![colorlibsupport](https://colorlibsupport.com/user_avatar/colorlibsupport.com/colorlibsupport/32/1494_2.png) [@colorlibsupport](https://colorlibsupport.com/u/colorlibsupport)\
**Post date:** [May 3, 2016, 12:33pm UTC](https://colorlibsupport.com/t/contact-form-help/10054/2 "2016-05-03T12:33:37Z")

</div>

Hello @luigibella,

Unfortunately, I cannot debug the issue without additional login details.

Have you tried to look for any validations errors inside the form and also look for the issue on the Contact Form 7 frequent questions database.

If possible, provide me temporary admin dashboard via a private message and I’ll have a live look at what might cause the malfunction.

Regards

---

<div class="post-metadata">

**Author:** ![luigibella](https://colorlibsupport.com/letter_avatar_proxy/v4/letter/l/eada6e/32.png) [@luigibella](https://colorlibsupport.com/u/luigibella)\
**Post date:** [May 5, 2016, 3:06am UTC](https://colorlibsupport.com/t/contact-form-help/10054/3 "2016-05-05T03:06:43Z")

</div>

I changed the “to” address from one on my hosting account to a Gmail account and that seams to have fixed the issue

---

<div class="post-metadata">

**Author:** ![colorlibsupport](https://colorlibsupport.com/user_avatar/colorlibsupport.com/colorlibsupport/32/1494_2.png) [@colorlibsupport](https://colorlibsupport.com/u/colorlibsupport)\
**Post date:** [May 6, 2016, 11:20am UTC](https://colorlibsupport.com/t/contact-form-help/10054/4 "2016-05-06T11:20:32Z")

</div>

Hello,

That’s great news, glad you have it sorted out.

Regards