Contact form not linking to email

Shapely
1

Hi,

I have the contact form set up on my page but it is not emailing me when I receive a message. Please advise.

I am also having difficulty with mapping the pages to my menu at the top.

Thank you in advance for your help!
Rachel

2

Hello there,

I hope you are doing well today.

1 I am a little confused here, you said that it is not emailing you when you receive a message, how are you getting the messages?

2 You can use this guide to help you with the menus:

Best Regards,
Support

3

Hi - To clarify, I am not getting any messages to my inbox when they fill out the ‘contact us’ form. I don’t know where the information is going when people fill out the form.

4

Hi there,

Thank you for keeping in touch.

Please do a quick check whether you have set one of your website emails as the receiver email in your contact form.

You can also get in touch with your hosting provider and see if they’ve enabled SMTP for your site.

Let me know if that helps or if you need further assistance.

Best regards,
Support