crash on fresh installation

Hi Shapely community,

I would love to use the Shapely theme. Each time I try to upload it on my newly installed WP it crashes the site. This means that after I upload the zip file from within WP, the next screen is all white. The whole screen is white. If I try to open the login page (naturallygood.eu/wp-admin) it is white too… therefore I have no access to my dashboard.

I have now twice had to go to my hosting company so that they can delete the whole account and place a fresh install of WP.

Any ideas what I can do to get the theme to work?

Many thanks,

Roberto

Hi Roberto,

Sorry to hear of the problem you are having.

Could you please try downloading and using the updated version of shapely theme from the following page?

If you still face the same issue with above theme then can you please try temporary enabling WP_DEBUG mode? To do this, just go to wp-config.php include this:

define('WP_DEBUG',true);

You might already have a line for WP_DEBUG, so just make sure it’s set to true.

Let me know what errors if any you are getting when you face this issue.

Best Regards,
Movin

Hello

Same issue here and is reprobucible.
Installed shapely from Github and after activating it, Wordpress crashed…
I anebled debug as per your instructions and I see the following

Parse error: syntax error, unexpected ‘[’ in …/wp-content/themes/shapely-master/inc/widgets/widget-home-clients.php on line 65

I checked the file but I don’t see any obvious coding mistake…

For the record, Wordpress was initially installed using Softaculous

@ggiannou This issue is resolved in the latest github version of theme https://github.com/puikinsh/Shapely

Also alternatively you can use the solution posted in the following topics to resolve the issue.

https://colorlibsupport.com/t/add-clients-widget-broken-double-page-titles/page/2/
https://colorlibsupport.com/t/error-after-activate/