Custom Widgets using Shortcodes on Homepage not working

I have been trying to add custom widgets using Shortcodes on the homepage but can’t get to work it. I want to add an Instagram feed widget called “Feed them social” but all I see is the shortcode getting displayed instead of the widget. I have attached a screenshot here for reference.
Any help would be appreciated.

Hello there,

I hope you are doing well today.

Please try adding a text widget and use that widget to contain the Instagram shortcode instead of the Shapely parallax section widget.

Best Regards,
Support

Thanks.

But I don’t see the Text widget (even though I have installed a Shortcode widget plugin) in the list.
I have attached a screengrab of the available widgets in the list. How to get the text widget?

Hi there,
Thanks for keeping in touch with us.

I just did the following with another similar plugin and it works:

Go to Appearance > Widgets > Text > Add to Homepage Widget Area > Add your shortcode to the text widget > Save the widget > Reorder it to wherever you’d like to have it > Check your site.

Please try that and let me know how it turns out.

I hope this helps :slight_smile:

Best Regards,
Support

It worked. Thanks a lot for the prompt responses! :slight_smile: