Customizing unavailable for child theme after using Cloner tool

Hi, I am having an issue with thr Shapely child theme after I cloned my websites from a subdomain to the main domain. When I open the customizer nothing shows up on the list, which means I cannot make any changes. Also the website logo completely disappears.

When I switch back to the Shapely theme the customizer works properly.

Would you be able to help me with this issue?

Hello there,

I hope you are doing well today.

I may the case that the child theme was not created properly and you did not carry over some of the core files like the function.php file.

Here is a plugin that can help you:

Best Regards,