Demo Content wont upload for Tyche theme

I followed the instructions in the video but the demo content wont upload to my site. It just shows the regular theme that looks like a blog. Can you please help me get my site to look like the demo content? Thanks.

Hey there,

I hope you are well today and thank you for your question.

You can download the sample data for this theme, through the About Tyche page ( one of the recommended actions was to download/import it )

You can find it here:
https://colorlibvault-divilabltd.netdna-ssl.com/tychedemo.wordpress.xml
https://colorlibvault-divilabltd.netdna-ssl.com/tyche-widgets.wie

Best regards,
Support.

Hi,

Yes, I have done it numeral times and it is still not working. Any other suggestions?

Hello there,

This could be a memory issue so please try increasing your memory limit then try installing the demo once more.

Please use these instructions to increase the memory limit:

Best Regards,
Support

Hi,

I tried that and it still didn’t work. Any other solutions?

Hey there,

Kindly install the following plugin: Debug Info – WordPress plugin | WordPress.org

View debug information under Dashboard > Debug Info, and copy and paste the findings here.

Best regards,
Support.

Below is some information about your current WordPress and server setup. This information may be useful for your technical support, website developers, and plugin or theme developers who need to diagnose problems on your site.
WordPress Version: 4.9.1
Current WordPress Theme: Tyche version 1.0.11
Theme Author: Colorlib - https://colorlib.com/
Theme URI: Tyche - Free eCommerce Theme - Colorlib
Active Plugins: polylang/polylang.php | akismet/akismet.php | contact-form-7/wp-contact-form-7.php | debug-info/debug-info.php | google-maps/googlemap.php | jetpack/jetpack.php | kirki/kirki.php | simple-custom-css/simple-custom-css.php | simple-share-buttons-adder/simple-share-buttons-adder.php | tiled-gallery-carousel-without-jetpack/tiled-gallery.php | widget-importer-exporter/widget-importer-exporter.php | woocommerce-gateway-stripe/woocommerce-gateway-stripe.php | woocommerce-services/woocommerce-services.php | woocommerce/woocommerce.php | wordpress-importer/wordpress-importer.php | yith-woocommerce-wishlist/init.php | yith-woocommerce-zoom-magnifier/init.php |
PHP Version: 7.0.26
MySQL Version: 5.6.38-log
Apache Version: This information is not available.

If this isn’t enough information please let me know and I can send more detailed PHP server related information.

Hi,
Do you know when there will be an update on this?
Thanks

Hey there

Sorry for the delay but I’m here now and ready for assisting you,
Since this is old question please let me know if you still need help in this problem, if yes then post your admin details here privately and i will take a look whats going on and will try to install demo for you

Regards
Colorlib Support