# Demo import Problem

**URL:** <https://colorlibsupport.com/t/demo-import-problem/25675>\
**Category:** Illdy\
**Created:** [June 28, 2020, 11:40am UTC](https://colorlibsupport.com/t/demo-import-problem/25675 "2020-06-28T11:40:34Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![panawths](https://colorlibsupport.com/letter_avatar_proxy/v4/letter/p/f08c70/32.png) [@panawths](https://colorlibsupport.com/u/panawths)\
**Post date:** [June 28, 2020, 11:40am UTC](https://colorlibsupport.com/t/demo-import-problem/25675/1 "2020-06-28T11:40:34Z")

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Hello and thank you for this amazing theme,  
I have installed all necessary plugins but am still not getting the option to activate the demo content.

i hope you can help me,

Thank you!

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**Author:** ![colorlibsupport](https://colorlibsupport.com/user_avatar/colorlibsupport.com/colorlibsupport/32/1494_2.png) [@colorlibsupport](https://colorlibsupport.com/u/colorlibsupport)\
**Post date:** [June 29, 2020, 7:22am UTC](https://colorlibsupport.com/t/demo-import-problem/25675/2 "2020-06-29T07:22:47Z")

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Hi there

Hope you are having a good day and thank you for your question 🙂

Looks like checking several things in the backend is necessary, please send me your access credentials along with your website URL and I will investigate this case.

Don’t forget to mark your reply as private!

Thanks!  
Colorlib Support Team