Hi,
I am unable to receive email notifications to my email address ([email protected]), for example, when a new order is made, registering a new user or when i try to change the admin account. My emails are running on google services.
Normal gmail, outlook and yahoo email addresses have no issues receiving emails.
Any idea why? I’ve checked in the spam folder, but still nothing.
Hello,
I hope you are doing well today.
Were the emails working at any point before?
You can try using this plugin to setup the email options to work properly,
Best Regards,
Support
Hi, no, it hasn’t.
Can’t see the plugin link.
Thanks for your prompt response.
Hey there
“Normal gmail, outlook and yahoo email addresses have no issues receiving emails.” - get in touch with your hosting company, this is not theme nor plugin problem, mail data is not fully processed on the server or they are filtered
Hi Noda,
I’ve contacted Google (mail-hosting) and Bluehost (web-hosting), but both say the issue is not on their side.
Google did suggest a workaround. Which is by using the [email protected] email address.
This works, but is also displayed on the top left of the website. Any way I can remove the email address there from showing up? My website is https://phase2face.co.
Thanks
Good morning
Yes sure, you can change the email on the website from appearance > customize
What i can say for sure is that this is not a theme issue as well 
because emails are processed by the server, i would suggest using SMTP plugin like