Hi, i’m currently using ‘Fashe’ and i’m experiencing two problems with it.
The first problem is when entering the website, when you click past the age verification it comes up with what’s in the image attached.
The second problem is when trying to remove a product from the cart it takes you straight to checkout.
Thanks.
Oh and one more problem actually, when using mobile to access the website you cannot click the side menu.
Thanks.
Hi there
Hope you are having a good day and thank you for your question
In order to check your question i need to see your live website, please provide url and i will take a look
Thanks MOD.
my website is - Hemp-Valley.co.uk.
Thanks again.
HI there
It looks like an extension, please deactivate all your extension and then check again, we don’t have anything like that in the theme to trigger such problem
Hi, i’ve deleted all the apps on my store and still have had no luck. I’ve contacted shopify support who also deactivated all of the apps and they had no luck either. I’ve been told it must be a problem with the theme or the coding.
Hi there
Is this problem resolved? https://www.loom.com/share/6501850c4d8946049c1dc1d2b73df176
I cant see it right now, there is no same problem on my side
Hi, no the problem hasn’t been resolved. I’ve had to switch themes as it was causing a lot of abandoned carts.
Sorry about that, some problems are already reported and they will be fixed in the upcoming release
Vayav, can you please provide link to your website? let me check it, please