For some reason, the featured image is not loaded on my webpage in safari desktop and firefox mobile. Firefox desktop works. I’ve tried the theme demo and it loads the featured image correctly. Does anyone know what could be the problem? https://hiza.xyz
Hi there
Hope you are having a good day and thank you for your question
Can you share a screenshot? the images are loading normally for me
Thanks!
Colorlib Support Team
Sure. Screenshot attached.
Hello,
I hope you are doing well today.
The image loaded up perfectly on my end. Please try clearing your browser cache and reload the page.
Best Regards,
Support
Clearing the cache doesn’t help, neither on firefox mobile or safari. I’ve even tried on a different mobile device for firefox, but no luck.
The strange thing, only featured image is not loaded, all others are. I have the same image loaded on a differente page in header and it’s working, so it’s not a problem with the image.
I’ve figured out the issue. After I VPNed to USA the image worked, so I figured it’s an issue with CDN. Clearing the CDN cache fixed the issue completely. I’ll contact my CDN provider to see what the issue was.
I’m closing this task since it’s not related to the theme.Thanks for checking.
Hi, there
I will close this case now, Feel free to contact us again if you have other questions Thanks!