Forms not working on phone

Newspaper X
1

I use ER forms and Contact forms 7 on my website.
Neither is working on a phone (android or Iphone).
I have asked the maker of ER forms for support, this is the answer I got: it appeared to be an issue from your theme. Side bar element’s css are overlapping with form container. You can ask your developer to look into the recent changes.
I don’t know where to start. Can you help out?
I have removed Recapcha, but that does not resolve the issue…
www.salsakampioenschap.nl
If you explain, please use very simple language, since I’m just an amateur…

2

Good morning and thank you for the question

First of all, can you tell me where is your form with the problem? i can’t see it on the homepage, please give me a direct url and screenshot of the problem or ways to replicate it

3

form made with contact form 7
and
form made with ER forms

4

Hello,

I hope you are doing well today.

Both of the forms appear without any issues.

Please try clearing your cache then reload the page. Also, adding an image of the issue would help use to understand better.

Best Regards,
Support

5

I really don’t know how I can provide you with a picture of the issue.
The issue is that form cannot be filled out on android or Iphone.
The fields are simply not ‘clickable’.
Since nowadays everyone is working on a phone rather then a computer, form should be working on a phone just as well.
On a computer everything works fine, I never complained about that.
Could you please test on a phone?

6

hey there

Hope you are having a good day and thank you for your question
Please add this CSS in appearance - customize - additional CSS

#secondary {
display: inline-block;
}

Thanks!
Colorlib Support Team

7

Thanks, sounds like that might help, if only I knew where to put it.
Could you walk me through the process step by step (click by click)
I am an amateur and don’t know where to start…
Thanks!

8

Good morning

Sorry, i did not mention steps for this, in your WordPress dashboard open appearance > customize > additional css and place the code

9

Thank you so much for your help and patience, it is working!

10

You are welcome :wink:
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