Fraud in purchased plans

on april 10, 2020 i purchased a license that was lifetime. Then you changed the rate plans and my license was canceled and expired after one year. I have been trying to contact someone for renewal since May 10, 2021, if something is not done I will have to proceed through legal proceedings.
plus, no one has ever responded to my contact attempts

yes i support am also trying to contact them but they are not responding at all nor they are giving me my refund nor they are telling how can i do it

1 Like

Hey there

Sorry about that, unfrotauntelly i’m unable to process problems related to license and account renewals, you need to use the contact page for contact, there is no other way :frowning:

p.s. here in the support, I answer every ticket, you can’t find any ticket unanswered

this is dated October 27, 2021. I am still awaiting your reply
Know for sure that, without an answer, I will proceed legally this year.

yeah i agree please help me out tooo