# Header not showing up anymore

**URL:** <https://colorlibsupport.com/t/header-not-showing-up-anymore/25719>\
**Category:** Dazzling\
**Created:** [July 8, 2020, 10:32am UTC](https://colorlibsupport.com/t/header-not-showing-up-anymore/25719 "2020-07-08T10:32:32Z")\
**Posts on this page:** 10\
**Page:** 1

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**Author:** ![rose79](https://colorlibsupport.com/user_avatar/colorlibsupport.com/rose79/32/1373_2.png) [@rose79](https://colorlibsupport.com/u/rose79)\
**Post date:** [July 8, 2020, 10:32am UTC](https://colorlibsupport.com/t/header-not-showing-up-anymore/25719/1 "2020-07-08T10:32:32Z")

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Hi! I can’t seem to add a header anymore through ‘customizer’. When I upload an image it simply doesn’t show. It worked fine at first. And then it didn’t. No idea what went wrong. I can’t add a banner anymore either. No image is showing there either.

Any idea what might be the problem here? Let me know if you need links/images. Thanks in advance!

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**Author:** ![colorlibsupport](https://colorlibsupport.com/user_avatar/colorlibsupport.com/colorlibsupport/32/1494_2.png) [@colorlibsupport](https://colorlibsupport.com/u/colorlibsupport)\
**Post date:** [July 8, 2020, 11:20am UTC](https://colorlibsupport.com/t/header-not-showing-up-anymore/25719/2 "2020-07-08T11:20:29Z")

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Hi there

Hope you are having a good day and thank you for your question 🙂

Looks like checking several things in the backend is necessary, please send me your access credentials along with your website URL and I will investigate this case.

Don’t forget to mark your reply as private!

Thanks!  
Colorlib Support Team

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**Author:** ![rose79](https://colorlibsupport.com/user_avatar/colorlibsupport.com/rose79/32/1373_2.png) [@rose79](https://colorlibsupport.com/u/rose79)\
**Post date:** [July 8, 2020, 3:03pm UTC](https://colorlibsupport.com/t/header-not-showing-up-anymore/25719/3 "2020-07-08T15:03:48Z")

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Hi!

Thank you for looking into this - my **login name** : Helene Henckens - **password** : Mnihh1961#

Site name is: telefoonschool.nl

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**Author:** ![colorlibsupport](https://colorlibsupport.com/user_avatar/colorlibsupport.com/colorlibsupport/32/1494_2.png) [@colorlibsupport](https://colorlibsupport.com/u/colorlibsupport)\
**Post date:** [July 9, 2020, 7:49am UTC](https://colorlibsupport.com/t/header-not-showing-up-anymore/25719/4 "2020-07-09T07:49:33Z")

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Hey there

Sorry, but this is what I get:

Invalid username and/or password.

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**Author:** ![rose79](https://colorlibsupport.com/user_avatar/colorlibsupport.com/rose79/32/1373_2.png) [@rose79](https://colorlibsupport.com/u/rose79)\
**Post date:** [July 9, 2020, 1:13pm UTC](https://colorlibsupport.com/t/header-not-showing-up-anymore/25719/5 "2020-07-09T13:13:53Z")

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Hi! I’m sorry for the extra trouble, forgot that I’ve changed the password! This one should work: X9XhPawvhb6V3ux

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**Author:** ![colorlibsupport](https://colorlibsupport.com/user_avatar/colorlibsupport.com/colorlibsupport/32/1494_2.png) [@colorlibsupport](https://colorlibsupport.com/u/colorlibsupport)\
**Post date:** [July 10, 2020, 5:57am UTC](https://colorlibsupport.com/t/header-not-showing-up-anymore/25719/6 "2020-07-10T05:57:50Z")

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Hello Rose

Please check it again, is this what you wanted?  
Options worked for me normally, without any problem

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<div class="post-metadata">

**Author:** ![rose79](https://colorlibsupport.com/user_avatar/colorlibsupport.com/rose79/32/1373_2.png) [@rose79](https://colorlibsupport.com/u/rose79)\
**Post date:** [July 10, 2020, 11:10am UTC](https://colorlibsupport.com/t/header-not-showing-up-anymore/25719/7 "2020-07-10T11:10:38Z")

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Hi Noda,

Thank you for looking into it! I used to be able to put a (small) logo into the top menu bar too, it showed up at the top left. Is that still possible as well? Maybe I’m overlooking the option in the customizer!

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**Author:** ![colorlibsupport](https://colorlibsupport.com/user_avatar/colorlibsupport.com/colorlibsupport/32/1494_2.png) [@colorlibsupport](https://colorlibsupport.com/u/colorlibsupport)\
**Post date:** [July 13, 2020, 8:28am UTC](https://colorlibsupport.com/t/header-not-showing-up-anymore/25719/8 "2020-07-13T08:28:58Z")

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Hi there

Yes, sure, why not you can still use it, its default theme options and there is no problem if you use it

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**Author:** ![rose79](https://colorlibsupport.com/user_avatar/colorlibsupport.com/rose79/32/1373_2.png) [@rose79](https://colorlibsupport.com/u/rose79)\
**Post date:** [July 13, 2020, 3:19pm UTC](https://colorlibsupport.com/t/header-not-showing-up-anymore/25719/9 "2020-07-13T15:19:31Z")

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Thank you for your reply and help!

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**Author:** ![colorlibsupport](https://colorlibsupport.com/user_avatar/colorlibsupport.com/colorlibsupport/32/1494_2.png) [@colorlibsupport](https://colorlibsupport.com/u/colorlibsupport)\
**Post date:** [July 14, 2020, 5:21am UTC](https://colorlibsupport.com/t/header-not-showing-up-anymore/25719/10 "2020-07-14T05:21:39Z")

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No problem, let me know if you need anything else 🙂

I will close this case
