help with Apperance > Customize

Hi there,
I noticed that there is an update for the unite theme, and so I went to the Appearance menu, clicked on the
Unite Theme which shows active status and has a customize button on the right side. I clicked on that and right after, I got this message:
Fatal error: Call to undefined method WP_Customize_Manager::add_panel() in /home/kayala/public_html/domains/rashmirao/wordpress/wp-content/themes/unite/inc/customizer.php on line 34

To make sure, I redid the install via FTP as suggested in the unite theme documentation folder and followed the direction but it still shows the same error. I am unable to update the unite theme. Please help me resolve this issue!

Question2:
Since, it is not letting me customize, I am unable to change the menubar from dark red (maroon to any other color). How can I do this? Please help me resolve this issue! appreciate your time! thanks!

Rashmi
www-rashmi-rao.com

Hi Rashmi,

I hope you are well today and thank you for your questions.

To make sure, I redid the install via FTP as suggested in the unite theme documentation folder and followed the direction but it still shows the same error. I am unable to update the unite theme. Please help me resolve this issue!

I have tested it on my test site and it’s working fine for me using latest version 2.0.2 of Unite theme.

Which version of Unite theme are you using?

Is the customizer working fine on your site using default WordPress theme like Twenty Sixteen?

Since, it is not letting me customize, I am unable to change the menubar from dark red (maroon to any other color). How can I do this? Please help me resolve this issue! appreciate your time! thanks!

Your shared site is not accessible and displaying the error message “This site can’t be reached”.

Best Regards,
Movin