Homepage gone after update. Can't update Shapely Companion Plugin

Shapely
1

Hello,

I noticed this weekend that my content from the homepage/frontpage is suddenly gone. I think after updates.
Also the page ‘contact’ is gone. I have include it again in the menu, but the whole content is gone.
Very strange!

I see the Recommended Action to activate Shapely Companion Plugin. But it does not want to install/activate. I have tried it several times, the ‘progressing’ icon keeps active without ending.
Maybe this is the problem?

Could you please check for me what the problem is?

Greetings,
Yara

2

Hello,

I hope you are doing well today.

Please try clearing your browser cache then reload the page also please go to Dashboard > Updates and install all pending updates available there.

Could you please provide a link to your website so that I can inspect the page?

Best Regards,
Support

3

Hi there,

I have don th things you asked for. No difference.
Here is the login info:
http://www.yaravdeertwegh.com/wp-login.php?loggedout=true
Username: Yara
Password: Succesvol2000!

Thank you for your help!

Yara

4

Hello Yara

Can you try it again? shapely companion plugin was not installed and i installed it just right now

5

Goodmorning,

Yes, that is what I wrote in the first message, that I did not get Shapely Companion Installed. Great that you could.
The content of the homepage is still gone, same with contact.
I never made a backup before yesterday (yes I know, not wise:)). Is there any other way to find get the content back? Because it is just suddenly gone after an update.

Thank you!

6

Good morning

Sorry, but the content is not there anymore and if you don’t have a backup i don’t know any other way to get back your content :frowning: