Homepage widget not showing in 'customise - widgets'

Hi, the homepage widget is not showing in the widgets section of customise.

I have set up the homepage widget, but when I go to the customise widgets, it’s not showing. How do I get it to show?

hi there

First of all, make sure you have all the plugins installed, but if this is not the case please use this plugin to create temporary access for us, its automatic login link and does not requires sharing your admin details. here is How To guide. at the and don’t forget about  “Set as private reply” at the bottom of the message box