How access Custom CSS - Theme Options- Other

Good Morning,

Just tried access my Custom CSS on my “Theme Options” but is desactive. Please, let me know how access this area, maybe i have to do some update???

Please Let me know

cheers
kelly

Hello there,

I hope you are doing well today.

Please go to the WordPress admin panel > Dashboard > Updates and install pending updates available.
You can access the CSS via Appearance > Customize > Additional CSS and provide an image of that page for me to see.

Best Regards,
Support

all updates is done

thanks

Hello there,

I hope you are doing well today.

Thanks for updating me. Please try disabling any third party plugins that you have active to see if one of them is causing a conflict with the theme.

Also, please go to Appearance > About Shapely and install or activate the Shapely Companion plugin.

If these option do not work,then contact your hosting provider to ensure you have PHP version 4.6 or higher installed.

Best Regards,
Support