How to prove that I have bought a license

Hi, I recently purchased a license for a single template but I had not created an account and had just entered my email. After that, I didn’t receive any more emails telling me that I had purchased the license or telling me what I should do. Can I remove the footer credit or do I have to prove in some way that I have purchased a license ?

Hey there

You definitely need to create an account with the email you made a purchase, once you do this you will be able to see your purchases on your account page, this will also prevent any troubles in future

That’s what I did but the problem is that there is nothing in my purchase history on my account page. So I don’t know what to do.


Are you sure you used exact same mail used for the purchase?

Yes, I used the same mail.