Hi Everybody,
I am using the Activello theme and i am very happy with it. I tried the recommended PlugIn Force Generate Thumbnails and used it on all my pictures.
This made every picture to “disappear”. You only could see an empty image (https://ibb.co/kVGxed) and they also disappeared on the frontend
I deleted the plugin, and used a backup, all my media were back, but now I cannot upload any pictures anymore. When I try to upload a new picture, there is a http error and the new picture is also an empty picture ( https://ibb.co/fpPfXy ).
How can I fix that problem?
When I go to the about Activello page in the Design Area, click on recommended actions, there is a fatal error shown at the bottom
Fatal error: Uncaught Error: Class 'Allegiant_Notify_System' not found in /kunden/561431_60318/webseiten/wordpress/wp-content/themes/activello/inc/welcome-screen/sections/actions-required.php:91 Stack trace: #0 /kunden/561431_60318/webseiten/wordpress/wp-content/themes/activello/inc/welcome-screen/class-activello-welcome.php(400): require_once() #1 /kunden/561431_60318/webseiten/wordpress/wp-includes/class-wp-hook.php(286): Activello_Welcome->activello_welcome_screen('') #2 /kunden/561431_60318/webseiten/wordpress/wp-includes/class-wp-hook.php(310): WP_Hook->apply_filters('', Array) #3 /kunden/561431_60318/webseiten/wordpress/wp-includes/plugin.php(453): WP_Hook->do_action(Array) #4 /kunden/561431_60318/webseiten/wordpress/wp-admin/admin.php(224): do_action('appearance_page...') #5 /kunden/561431_60318/webseiten/wordpress/wp-admin/themes.php(10): require_once('/kunden/561431_...') #6 {main} thrown in /kunden/561431_60318/webseiten/wordpress/wp-content/themes/activello/inc/welcome-screen/sections/actions-required.php on line 91
Hi there,
Thanks for reaching out.
In reference to the issue here, I do not suppose the upload issue could be associated with the theme. However, could you ensure that the PHP memory limit is above 256M. Also, kindly consult your host on this. It could be that mod_security is turned on. You may need to disable it using the following lines on the .htaccess file:
<ifmodule mod_security.c="">
SecFilterEngine Off
SecFilterScanPOST Off
</ifmodule>
You can as well disable any third-party plugins you have in place in the meantime.
Please let us know if this helps.
Best Regards,
Support.