i can't add video and new text

Illdy
1

Hi
There is a problem

i used v 2.01 and it’s working good with me. but when i update to 2.05 getting many problem

can’t add video at header
when i editing contact us and change i can’t find the publish icon to press

so what is happen?

Thank you

2

Hello there,

I hope you are doing well today.

Please use this plugin to check your PHP version, it needs to be above 7.0:

Best Regards,
Support

3

Hi
i am good Thank’s
what about you?

it’s correct, how i can update it please?

Thank you

4

Hello there,

What version of PHP are you using?
If you are using PHP version 7.0 then you don’t need to update.

Best Regards,
Support

5

THANK YOU FOR YOUR ASSITANCE

I FIND THIS INFORMATION

PHP Version: 5.6.36
WordPress Version: 4.9.5
Server Software: Apache/2.4.33

6

Hi

I update it as you inform me. but still same issue

how i can solve it please?

Thank you

7

Hello there,

Thanks for sharing that, you are using PHP Version 5.6.36 so you need to contact your hosting provider to have them update the PHP version.

Best Regards,
Support

8

Hi

I update it as you inform me

PHP Version: 7.0.30
WordPress Version: 4.9.5
Server Software: Apache/2.4.33

but still same issue
how i can solve it please?

Thank you

9

Hi there

Please deactivate all third party plugins and try again your problem, most probably this I conflict with third-party plugins.
Once you deactivate all plugins please check your problem again, if the problem is gone then this means it was a plugin conflict. Now, start activating plugins one by one and same time repeat your problem until your problem appears again, now you know which plugin was in conflict