Icons not showing in Social Links menu please help

Hi,

I’m trying to add my social links to the sidebar and bottom of the page but it doesn’t seem to work! I can do it for facebook, twitter and instagram but as soon as I try to add pinterest or my email they don’t show up and it just leave a blank gap where the icon should be and I’m not sure why because it says somewhere that Activello supports pinterest and email for social icons/widgets??

Hi there

Hope you are having a good day and thank you for your question :slight_smile: In order to check your question i need to see your live website, please provide url and i will take a look

Hi

Here’s the url for my website- https://bethrebecca.com/

Hello there,

I hope you are doing well today.

The icon should appear, please go to dashboard > Updates and ensure that you have installed all the pending updates there then provide us a link to the pinterest page so that we can test it in the menu.

Best Regards,
Support

Hi,

Here’s the link to my pinterest: https://www.pinterest.co.uk/bethrebecca0037/pins/

There were no pending updates and the icon still isn’t appearing for my email or pinterest so I’m not sure what’s happening?

Best Regards,
Beth

Hi,

I see the issue, please try using this link instead:

https://www.pinterest.com/bethrebecca0037/

Take care.

Great thanks that worked for pinterest!

What about my email, have I been typing that in wrong too? I put mailto: and then my email address

If you have inserted links to your social networks but the according social icons are not displaying as expected, this can have several reasons. Please ensure that the URL to your preferred social network is correct and make sure that the social icon is supported and you have assigned the menu to the correct menu slot.

Hi @bethrebecca,
In relation to your question here, Email is not a supported. Only social icons are supported within the social navigation.

Please let us know if you have any more questions.
Best Regards,
Support.