I know this has been an issue addressed for quite some time, however, it is still an issue. For me, sometimes the customizer appears, sometimes not, but for awhile now I can’t get it to work!
This is a major problem as I can’t proceed with updates to my site.
The only solution I have found is to rollback to a preview version. This solved the customizer issue, but I lost all my layout and content changes - days of work!
Is there a solution to this that I am not aware of where I won’t have to redo all the work I have done??
As far as I know I’ve been using Version 2.1.1 since beginning development on the site. So I’m not sure why it was working up until recently. Also, I’m developing on GoDaddy’s Staging/Production environment and the customizer was always working on Staging, but not on production, which was fine since I would be doing on dev/testing etc on staging adn then pushing to production. That worked until this morning \when I checked and staging’s customizer wasn’t working either
Not sure if this is relevant but I thought I would mention it anyway.
Hii
Let me check it, Please use this plugin to create temporary access for us, its automatic login link and does not requires sharing your admin details. here is How To guide. at the and don’t forget about “Set as private reply” at the bottom of the message box
I created a temporary link for you, and when I tested it myself, the customizer options appear! But if I log out and log back in normally, I lose the customizer options!
