Image Header - no change

Good afternoon, I can not change the background image in the header.
In Appearance >> Section jumbotron >> only appears the activate or deactivate parallax, but the image does not appear to change it.

Good evening

Can i check this problem? Please use this plugin to create temporary access for us, its automatic login link and does not requires sharing your admin details. here is How To guide. at the and don’t forget about  “Set as private reply” at the bottom of the message box 

Hello Noda,
the plugin is intallated !!

Tell me what is the following step …

my mail is marketing @

Good evening

Just use your email, i only need a link :slight_smile:

https : / /

Good morning

Dear Tury sorry but looks like you did not read my message properly :frowning: i want to investigate your case and for this, we are using temporary login plugin which is provided in my earlier message, please see instructions and share the link to login in your website


ok and what mail do yo have ??
or where i send you the link ??

Good evning:

ok and what mail do yo have ?? - Use your email, not our :slight_smile:
or where i send you the link ?? - Link can be shared here

p.s. please check my earlier message on how to generate link

Hi, I have the same problem!
Did you find the solution?

Good morning

Yet the client did not provide the necessary information, so, I was not able t investigate the problem