I installed Shapely, everything went fine except, no images are showing up on the website. I followed the instructions line by line, deleted cache, checked php version, everything the video and text on your site said to do and still no images. I see the images in the media library, they just don’t view on my demo website of Shapely. Any ideas? Thank you!
Hello there,
I hope you are doing well today.
Please go to Settings > General and check to ensure that your WordPress and site URL address fields are the same, also if you are using SSL you can try changing the URL from “http://” to “https://”
Best Regards,
Support
Thank you for your response.
I did what you said but those things are set correctly. Any other ideas? Thank you!
I reinstalled and am able to see a handful of images now but would like to know what the problem might be.
Hello there,
I hope you are doing well today.
This issue could be caused by a problem with the WordPress cache being outdated or the theme was not installed correctly the first time around.
Please use the following plugin to delete the WordPress cache:
Best Regards,
Support