In mobile version the menu does not disappear remove itself after selecting

Illdy
1

Hello,
In the mobile version if I select anything from the menu the menu itself should automatically disappear to show the content, whereas it remains displayed?
is there any css code I could use to automatically remove it?

Thanks,
Umberto

2

HI there

It should behave like our demo here:
https://colorlib.com/illdy/
it its not like that then please share your website url and i will check it

3

Hello,
Thanks for your prompt reply.
Actually it does not work that way and I think I found the reason: Sticky header is enabled…

any chance to resolve and still keep the sticky header for the desktop version?
if you want to have a look yourself please use the following credentials:
http://funzionamente.it/wp-admin/users.php
username: support
pwd: 7C)IW&ZxOjJDTJ99(Q3dEj

Thanks,

4

Hello there,

I hope you are doing well today.

You would have to disable the sticky header then use CSS to change the header:


#header .top-header {
    position: fixed;
    background-color: red;
}

Best Regards,
Support

5

Hello Support,
thanks for your reply, I checked and unfortunately it is not working correctly…
if you do as you suggested, yes the menu is not there anymore however you can no longer go back a select a new option in the menu, it is as though the meny remains on top of the screen and it does go where the page moves…
I think it is easier to understand what I mean if you try it yourself,

http://funzionamente.it/wp-admin/users.php
username: support
pwd: 7C)IW&ZxOjJDTJ99(Q3dEj

6

Hi there

Getting this: ERROR: Invalid username. Lost your password?

and i want to check it,

7

hello,
I am sorry the username was incorrect!
I have refreshed the password and tested successfully,
Thanks!

http://funzionamente.it/wp-admin/users.php
username: ColorlibSupport
password: mKTtRoZM$c!sWAC&AoS4DCxk

thanks!

8

Hello there,

I am not sure what is the issue here, I checked the site and the menu is fixed and the links work.

Best Regards,
Support

9

If test it on a mobile you will see the menu is not working properly, when you scroll the bar remains but it is not working, you need to scroll up again to get it to work

10

Hi,

Please go to Appearance > Customize > CSS and remove the line: position: fixed; then go to Appearance > Customizing > General Options > Header and enable the sticky header.

Take care.

11

Hello,
No, this is working as it used to be and in the mobile version the menu remains and it does not go away automatically after selecting something in the menu,

thanks,
Umberto

12

Hi there

" does not go away automatically after selecting something in the menu," - that’s how it works actually :slight_smile:

13

I see, well that is not user friendly at all, it creates usability issues, I have tested with some users and they stay there, waiting for the menu to disappear… is there anyway to modify such behaviour?
Thanks,
umberto

14

Hello there,

Please try disabling any third party plugins that were not bundled with the theme as one of them may be causing a conflict with the menu.

Best Regards,
Support