Installation issue - all previous fixes tried

Hi all,

First off I’ve tried all the previous fixes (uninstall/reinstall, active plugins: Shapely Companion, Disable Real MIME Check, Jetpack by WordPress.com, Widget Importer & Exporter, WordPress Importer), Hompage changed to Static Page
Shapely version 1.2.3, Wordpress Version 4.9.7

The problem I’m having seems fixed by others by just installing and activating these plugins, doesn’t seem to be working for me though.

The errors I’m getting are:
(Widgets:) shapely_home_portfolio (Site does not support widget), shapely_home_testimonial (Site does not support widget)
and
(Media:) Failed to import Media “2014-slider-mobile-behavior”
Failed to import “Project #1”: Invalid post type jetpack-portfolio
Failed to import “Another Project”: Invalid post type jetpack-portfolio
Failed to import “Lorem ipsum dolor sit amet”: Invalid post type jetpack-portfolio
Failed to import “Nulla ut sapien”: Invalid post type jetpack-portfolio
Failed to import “Maecenas vestibulum”: Invalid post type jetpack-portfolio
Failed to import “Project #5”: Invalid post type jetpack-portfolio
Failed to import “Project #6”: Invalid post type jetpack-portfolio
Failed to import “Project #7”: Invalid post type jetpack-portfolio
Failed to import “Project #8”: Invalid post type jetpack-portfolio
Failed to import “Project #9”: Invalid post type jetpack-portfolio
Failed to import “Project #10”: Invalid post type jetpack-portfolio
Failed to import “Project #11”: Invalid post type jetpack-portfolio
Failed to import “Project #12”: Invalid post type jetpack-portfolio
Failed to import “Project #12”: Invalid post type jetpack-portfolio
Failed to import “Project #13”: Invalid post type jetpack-portfolio
Failed to import “Project #14”: Invalid post type jetpack-portfolio
Failed to import “Project #15”: Invalid post type jetpack-portfolio

As such, the demo page is partially complete - missing some pictures, and the portfolio.

Can anyone think of anything else I can try? Thank you!

Hi there,
Thanks for reaching out.
In reference to your question here, could you install the JetPack plugin and activate the portfolios content type on the JetPack settings before importing the demo content.

Please let us know if this helps.
Best Regards,
Support.

I knew I must have missed something! Jetpack was installed, forgot to activate the portfolios. Working now (apart from the slider, but that’s very minor). At least this should help anyone else searching for the same problem!

Thanks so much for your help.

Hi there,
Thanks for writing back.
I’m glad this got to help.
Please feel free to reach out once again in case you have any more questions.
Best Regards,
Support.