Is there a contact number? is this a scam?

1

purchased. payment taken. proof of purchase. nothing works. cannot log in.
does anyone know a phone number to contact?

2

hey there

may I know what did you purchase and what is not working?
sorry, we don’t have a phone support

3

Listio
Invoice number: #COLORLIB7315
Payment date: September 17, 2021
can’t log in, downloads sent but nothing works.
no instructions at all to help
how do I get to the CMS?
Do you at least have an email contact? It said support was included

4

hello? could you reply please?

5

Hi

I’m sorry, but I’m unable to handle such requests, please use our contact form to reach the appropriate team member

6

where is the contact form to fill in?

7

Hi

Here: Contact us - Colorlib

8

they do not reply.
are these the correct details for the company:

Sigma Labs SRL
Bucuresti, Sector 4 040058
Romania

VAT number: RO36745023

These are the details shown on the purchase reciet when they took my payment.

How is there no contact details and as support you are unable to help?

It’s a simple request. Colorlib are not part of wordpress so are they just selling something that doesnt work?

9

Contact Sigma Labs - US and International Offices not even listed with an address in Romania

10

Hi

Im sorry, but I dont have such infromation, you need to wait for the anwer :frowning: