Jetpack - Activello Theme not showing in iPhone 7Plus

Hi –

When I activated Jetpack to use the tiled gallery, I found that while it works on most small screens (chrome, safari - when reduced to ‘mobile’ size on the computer), and it also works on an online iPhone 4 simulator http://iphone4simulator.com) but it doesn’t work on iPhone 7 Plus. I have confirmed that it’s the Jetpack plugin that causes this problem. Since if I deactivate it, the Activello theme comes back showing as expected on iPhone 7 Plus. Is there a way to resolve this so I can use the tiled gallery from Jetpack in my posts? Thanks!!

Hi @fiosphere,

I hope you are well today and thank you for your question.

Please make sure you are not using Jetpack Mobile Theme functionality Mobile Theme which may be causing this issue.

Best Regards,
Movin

Thank you! I disabled it and it works now on the iPhone. Thanks!

You are always welcome here :slight_smile: