Jetpack makes pages and articles edition impossible

Hello,

I’ve noticed that JetPack makes it impossible for me to edit any pages or articles. A blank page is appearing. I tried to deactivate the several plugins in JetPack one by one but even when all are deactivated, I still have a blank page.
When I deactivate the whole Jetpack plugin , it works again.

What should I do ?

Hi @hubthomas,

I have tested it on my test site and it’s working fine for me using latest version of Sparkling theme.

Can you please try temporary enabling WP_DEBUG mode? To do this, just go to wp-config.php include this:

define('WP_DEBUG',true);

You might already have a line for WP_DEBUG, so just make sure it’s set to true.

Let me know what errors if any you are getting when you get blank page.

Kind Regards,
Movin

[2016/02/24 12:51:55 UTC] PHP Notice: La méthode constructor appelée pour WP_Widget est obsolète depuis la version 4.3.0 ! Veuillez utiliser

__construct()
à la place. in /customers/9/0/5/thomashubert.be/httpd.www/wp-includes/functions.php on line 3624
[2016/02/24 12:51:55 UTC] PHP Deprecated: Methods with the same name as their class will not be constructors in a future version of PHP; sparkling_popular_posts has a deprecated constructor in /customers/9/0/5/thomashubert.be/httpd.www/wp-content/themes/sparkling/inc/widgets/widget-popular-posts.php on line 7
[2016/02/24 12:51:55 UTC] PHP Deprecated: Methods with the same name as their class will not be constructors in a future version of PHP; sparkling_social_widget has a deprecated constructor in /customers/9/0/5/thomashubert.be/httpd.www/wp-content/themes/sparkling/inc/widgets/widget-social.php on line 7
[2016/02/24 12:51:55 UTC] PHP Deprecated: Methods with the same name as their class will not be constructors in a future version of PHP; sparkling_categories has a deprecated constructor in /customers/9/0/5/thomashubert.be/httpd.www/wp-content/themes/sparkling/inc/widgets/widget-categories.php on line 7
[2016/02/24 12:51:55 UTC] PHP Deprecated: Methods with the same name as their class will not be constructors in a future version of PHP; Wpt_Portfolio_Featured_Recent_Posts_Widget has a deprecated constructor in /customers/9/0/5/thomashubert.be/httpd.www/wp-content/plugins/bootstrap-multi-language-responsive-portfolio/widget-featured-recent-posts.php on line 9
[2016/02/24 12:51:32 UTC] PHP Fatal error: Allowed memory size of 268435456 bytes exhausted (tried to allocate 262144 bytes) in /customers/9/0/5/thomashubert.be/httpd.www/wp-includes/load.php on line 635
[2016/02/24 12:51:32 UTC] PHP Fatal error: Allowed memory size of 268435456 bytes exhausted (tried to allocate 262144 bytes) in /customers/9/0/5/thomashubert.be/httpd.www/wp-includes/class.wp-styles.php on line 184
[2016/02/24 12:51:17 UTC] PHP Notice: Undefined index: taxonomy in /customers/9/0/5/thomashubert.be/httpd.www/wp-content/plugins/bootstrap-multi-language-responsive-portfolio/portfolio.php on line 141
[2016/02/24 11:51:27 UTC] PHP Notice: Trying to get property of non-object in /customers/9/0/5/thomashubert.be/httpd.www/wp-content/plugins/bootstrap-multi-language-responsive-portfolio/portfolio.php on line 143
[2016/02/24 07:18:17 UTC] PHP Notice: Undefined index: wp_log in /customers/9/0/5/thomashubert.be/httpd.www/wp-content/plugins/wp-debug-logger/wp-debug-logger.php on line 150
[2016/02/24 07:18:16 UTC] PHP Notice: Constant WP_DEBUG_LOG already defined in /customers/9/0/5/thomashubert.be/httpd.www/wp-content/plugins/wp-debug-logger/wp-debug-logger.php on line 11
[2016/02/24 07:18:07 UTC] PHP Deprecated: Methods with the same name as their class will not be constructors in a future version of PHP; WP_Import has a deprecated constructor in /customers/9/0/5/thomashubert.be/httpd.www/wp-content/plugins/wordpress-importer/wordpress-importer.php on line 38

Hi @hubthomas,

Thank you for sharing the debug log.

The log contains many warning and notices but they simple PHP warnings/notices and most of the time it doesn’t affect functionality of site so it is nothing to worry about!

I can see two errors "PHP Fatal error: Allowed memory size of 268435456 bytes exhausted " in your shared debug log which are caused by low PHP memory so to resolve this issue could you please try Increasing memory allocated to PHP using the information provided on the following pages?

http://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP

Did already increase Max memory limit to 256M but it did not resolve the issue. I do not have access to php.ini file and there is already .htaccess file existing. If I add the “php_value memory_limit 64M” line into it, I can’t access my site anymore.

Then this can be due to the memory limitation forced by your web host so please contact them to resolve this low memory issue.

This is what Memory Overview plugin gives me as information :
PHP Version : 7.0.2 / 64Bit OS
Memory limit : 536870912 MB
Memory usage : 29.18 MB

So I assume it’s not a problem of memory. I think I have no choice to delete and restart everything.

I am not sure which plugin you have used to test it but you can search on Google information about the error “PHP Fatal error: Allowed memory size of 268435456 bytes exhausted” that you got.

Strangely, since I got a mail from my hosting provider telling me my site was down for 5 minutes during the night, edit pages works now again !

Awesome great to see it’s working fine for you now.

Please advise if you have more questions.

Have a fantastic day!