jetpack not activating

I have just installed shapely and am trying to set it up. I have installed the jetpack plugin through the theme setup page but when I try to activate it it gets stuck. Jetpack doesnt show up on my list of installed plugins. What can I do to fix this?

Good morning Mariska

I can chek this problem for you, please use this plugin to create temporary access for us, its automatic login link and does not requires sharing your admin details. here is How To guide. at the and don’t forget about  “Set as private reply” at the bottom of the message box 

thanks. What email address should i use to set up your temporary login?

You can use your email address, i just need a link


I have the same problem, i can’t activate the jetpack plugin. It fails every time and i can’t have access to the porttfolio.
What can i do to resolve this problem ? Thank you.

@deeguy open a new ticket and provide your access details, I will check and fix your problem