Hi, I installed Illdy and seem to be able to customize the template ok, but somehow my site title text has disappeared. I have input text in the Site Title field (found under Customize > General Options > Site Identity). It showed up momentarily, but disappeared after a save. I cannot figure out how to get this text back. The website is www.id8design.org. Any help would be greatly appreciated. Thanks very much!
Hello,
Would it be possible to provide me temporary admin dashboard access via a private reply?
It would greatly help me locate and debug the issue.
Regards
Hello,
Would it be possible to provide me temporary admin dashboard access via a private reply?
It would greatly help me locate and debug the issue.
Regards
That would be very helpful, thanks!
Username is: testuser
Password is: thankyou
Thanks very much!
Hello,
Please re-check the user that you created to have admin privileges, right now it’s only editor and I can’t see any of the dashboard or proceed to test anything.
Thank you!
Sorry about that. I have switched your user profile to administrator privileges. Thanks so much!
Hello,
It seems like it’s only a matter of missing content from the customizer fields, can you please double check now and see if everything is working as expected?
Regards
Looks better now. Thank you so much!
That’s great news!
Best regards