The video and static image both show when going to the site on safari. Chrome and other browsers seem okay. The mobile seems fine as well. Image attached. http://sharedspiritsmarketing.com
Thanks for reaching out.
Relating to your query here, could you try deactivating third-party plugins you have in place and check whether the issue is resolved. If so, try reactivating them one by one to identify the conflicting plugin.
Please keep us posted on the outcome.
Went through backend and it wasn’t tough …only have about 5 plugins in use. No help. Viewing video is Safari is still janky.
Any other thoughts? Thanks for any assistance.
Works fine for me in chrome, FF and opera, unfortunately i dont have safari to check this problem
Thanks Noda…appreciate your checking. 12.4% of our traffic comes from Safari users so I’m hopeful someone else could take a look.
Someone on Colorlib’s team surely has safari. It’s a popular browser. I need some assistance as to why it’s not working.
I’ve deactivated all plugins.
Are you still having an issue with the theme? Please let me know if the issue still persists.