License problem with my account (Lifetime user)

1

Hi Colorlib.

I am sorry to bring these matters up here, but you do not reply to the e-mail.

I will start with the fact that I bought a lifetime license for templates from your website, still at the old price, I did it some time ago.
In November / December 2020 (*edited date) you changed the prices. Nevertheless, I was informed that my license under the terms of its purchase remains for life. Currently, I do not have access to download the template. Can you check my case?

I sent bills, invoices etc. to you by e-mail.
The e-mail is the same as the account from which I wrote to you here.

Help!
Thanks.

2

Hey there

Im sorry but I can’t help with the Account related problems, please use the contact page and form for that problem

Regards

3

I wrote to you about it, so far you haven’t replied, so I created this thread on your site. could you give someone information about my case to contact me?

4

Hi

Sorry, but I can’t handle account related issues, you need to use the contact us page for that

Regards

6

no, we haven’t written me an e-mail for over 1 month.
i write on support, stop ignore me.

7

Hi there

I’m sorry guys, there is nothing I can do for you here, sorry for inconvenience :frowning: