# Menu Item not going down to section **URL:** \ **Category:** Activello\ **Created:** [October 1, 2021, 11:24am UTC](https://colorlibsupport.com/t/menu-item-not-going-down-to-section/30355 "2021-10-01T11:24:47Z")\ **Posts on this page:** 17\ **Page:** 1
**Author:** ![dgoodyer](https://colorlibsupport.com/letter_avatar_proxy/v4/letter/d/e9bcb4/32.png) [@dgoodyer](https://colorlibsupport.com/u/dgoodyer)\ **Post date:** [October 1, 2021, 11:24am UTC](https://colorlibsupport.com/t/menu-item-not-going-down-to-section/30355/1 "2021-10-01T11:24:47Z")
I have seen in other posts that I must use the #services in the custom link menu. I do that and the link looks correct when I hover over teh top menu but when i select it it does nothing. Here is the page in question: [https://cojsolutions.co.za/](https://cojsolutions.co.za/) Select the menu and nothing happens ---
**Author:** ![colorlibsupport](https://colorlibsupport.com/user_avatar/colorlibsupport.com/colorlibsupport/32/1494_2.png) [@colorlibsupport](https://colorlibsupport.com/u/colorlibsupport)\ **Post date:** [October 4, 2021, 8:28am UTC](https://colorlibsupport.com/t/menu-item-not-going-down-to-section/30355/3 "2021-10-04T08:28:08Z")
Hey there Please check this reply here: [Menus with anchor points - #4 by colorlibsupport](https://colorlibsupport.com/t/menus-with-anchor-points/30346/4) Regards ---
**Author:** ![dgoodyer](https://colorlibsupport.com/letter_avatar_proxy/v4/letter/d/e9bcb4/32.png) [@dgoodyer](https://colorlibsupport.com/u/dgoodyer)\ **Post date:** [October 4, 2021, 12:45pm UTC](https://colorlibsupport.com/t/menu-item-not-going-down-to-section/30355/4 "2021-10-04T12:45:00Z")
Thanks, but it didnt fix that issue? ---
**Author:** ![colorlibsupport](https://colorlibsupport.com/user_avatar/colorlibsupport.com/colorlibsupport/32/1494_2.png) [@colorlibsupport](https://colorlibsupport.com/u/colorlibsupport)\ **Post date:** [October 5, 2021, 8:17am UTC](https://colorlibsupport.com/t/menu-item-not-going-down-to-section/30355/5 "2021-10-05T08:17:52Z")
Hi there May I know what exactly you did? did you replace the theme? because I see exact same error message ---
**Author:** ![dgoodyer](https://colorlibsupport.com/letter_avatar_proxy/v4/letter/d/e9bcb4/32.png) [@dgoodyer](https://colorlibsupport.com/u/dgoodyer)\ **Post date:** [October 5, 2021, 10:24am UTC](https://colorlibsupport.com/t/menu-item-not-going-down-to-section/30355/6 "2021-10-05T10:24:34Z")
Hi There, I loaded the new theme, it didnt update but created a new one? So when I then activated it, it changed the theme, but the link still did not work, so i changed it back to the old theme, with the new theme, I lost all my changes? ---
**Author:** ![colorlibsupport](https://colorlibsupport.com/user_avatar/colorlibsupport.com/colorlibsupport/32/1494_2.png) [@colorlibsupport](https://colorlibsupport.com/u/colorlibsupport)\ **Post date:** [October 6, 2021, 8:09am UTC](https://colorlibsupport.com/t/menu-item-not-going-down-to-section/30355/7 "2021-10-06T08:09:59Z")
Hi You need to leave latest version of the theme activated, No, you will not loose your changes ---
**Author:** ![dgoodyer](https://colorlibsupport.com/letter_avatar_proxy/v4/letter/d/e9bcb4/32.png) [@dgoodyer](https://colorlibsupport.com/u/dgoodyer)\ **Post date:** [October 6, 2021, 1:30pm UTC](https://colorlibsupport.com/t/menu-item-not-going-down-to-section/30355/8 "2021-10-06T13:30:37Z")
See the front page now ![image](https://colorlibsupport.com/uploads/default/original/2X/1/1237d5a16eb052185f06f8d0b2c79900f00c6994.jpeg) ---
**Author:** ![dgoodyer](https://colorlibsupport.com/letter_avatar_proxy/v4/letter/d/e9bcb4/32.png) [@dgoodyer](https://colorlibsupport.com/u/dgoodyer)\ **Post date:** [October 6, 2021, 1:32pm UTC](https://colorlibsupport.com/t/menu-item-not-going-down-to-section/30355/9 "2021-10-06T13:32:00Z")
The service link still does not work, but I have to reset it back to the old theme, as I can have this looking like this ---
**Author:** ![colorlibsupport](https://colorlibsupport.com/user_avatar/colorlibsupport.com/colorlibsupport/32/1494_2.png) [@colorlibsupport](https://colorlibsupport.com/u/colorlibsupport)\ **Post date:** [October 7, 2021, 8:13am UTC](https://colorlibsupport.com/t/menu-item-not-going-down-to-section/30355/10 "2021-10-07T08:13:52Z")
HI Ok, in this case, can you try to set up a staging copy of your website? Sorry but without seeing a problem I cant help ---
**Author:** ![dgoodyer](https://colorlibsupport.com/letter_avatar_proxy/v4/letter/d/e9bcb4/32.png) [@dgoodyer](https://colorlibsupport.com/u/dgoodyer)\ **Post date:** [October 7, 2021, 3:56pm UTC](https://colorlibsupport.com/t/menu-item-not-going-down-to-section/30355/11 "2021-10-07T15:56:51Z")
Ok, so I have created a stage - test.cojsolutions.co.za you see the about doesnt not work. If you would like to see what I am doing, please sign in: Admin username: admin Admin Password: pass4231 ---
**Author:** ![dgoodyer](https://colorlibsupport.com/letter_avatar_proxy/v4/letter/d/e9bcb4/32.png) [@dgoodyer](https://colorlibsupport.com/u/dgoodyer)\ **Post date:** [October 12, 2021, 4:12pm UTC](https://colorlibsupport.com/t/menu-item-not-going-down-to-section/30355/12 "2021-10-12T16:12:45Z")
Please respond to the above?? ---
**Author:** ![dgoodyer](https://colorlibsupport.com/letter_avatar_proxy/v4/letter/d/e9bcb4/32.png) [@dgoodyer](https://colorlibsupport.com/u/dgoodyer)\ **Post date:** [October 27, 2021, 8:42am UTC](https://colorlibsupport.com/t/menu-item-not-going-down-to-section/30355/13 "2021-10-27T08:42:57Z")
Still no response??? ---
**Author:** ![colorlibsupport](https://colorlibsupport.com/user_avatar/colorlibsupport.com/colorlibsupport/32/1494_2.png) [@colorlibsupport](https://colorlibsupport.com/u/colorlibsupport)\ **Post date:** [October 28, 2021, 8:19am UTC](https://colorlibsupport.com/t/menu-item-not-going-down-to-section/30355/14 "2021-10-28T08:19:59Z")
So sorry about the delay, I was not able to resolve the problem, but it was reported as a bug and we are waiting for the fix ---
**Author:** ![dgoodyer](https://colorlibsupport.com/letter_avatar_proxy/v4/letter/d/e9bcb4/32.png) [@dgoodyer](https://colorlibsupport.com/u/dgoodyer)\ **Post date:** [November 1, 2021, 2:11pm UTC](https://colorlibsupport.com/t/menu-item-not-going-down-to-section/30355/15 "2021-11-01T14:11:00Z")
Thanks, how long will that be? ---
**Author:** ![colorlibsupport](https://colorlibsupport.com/user_avatar/colorlibsupport.com/colorlibsupport/32/1494_2.png) [@colorlibsupport](https://colorlibsupport.com/u/colorlibsupport)\ **Post date:** [November 2, 2021, 3:54am UTC](https://colorlibsupport.com/t/menu-item-not-going-down-to-section/30355/16 "2021-11-02T03:54:57Z")
Im sorry, but I cant say that ☹ ---
**Author:** ![colorlibsupport](https://colorlibsupport.com/user_avatar/colorlibsupport.com/colorlibsupport/32/1494_2.png) [@colorlibsupport](https://colorlibsupport.com/u/colorlibsupport)\ **Post date:** [February 7, 2022, 8:45am UTC](https://colorlibsupport.com/t/menu-item-not-going-down-to-section/30355/18 "2022-02-07T08:45:56Z")
@45track problem is already reported, thanks for your intent Regards ---
**Author:** ![colorlibsupport](https://colorlibsupport.com/user_avatar/colorlibsupport.com/colorlibsupport/32/1494_2.png) [@colorlibsupport](https://colorlibsupport.com/u/colorlibsupport)\ **Post date:** [February 7, 2022, 8:45am UTC](https://colorlibsupport.com/t/menu-item-not-going-down-to-section/30355/19 "2022-02-07T08:45:58Z")
Closed on February 7, 2022, 8:45am UTC