Menu stopped working in IE & Edge after update to v1.2.7

Hi there,
after updating to v.1.2.7 the menu stopped working for IE and Edge… Modern browser do not have any issues.
So in IE and Edge the hover drop-down menu does not work and even the arrow next to the menu point is not displayed. Search is missing too and even Portfolio Section are not working properly.

Anyone else having the same issue?
Kind regards,
Stephan

after downgrade to 1.2.6 everything works fine again… maybe you need to review your latest release especially on Edge which is sadly quite common…

Hey there

Well, it works for me, do you have a staging version of your site where we can test this problem?

Hi Noda
sure here you go beta(dot)scthoerishaus (dot)ch

Thanks in advance

For the Portfolio please check /aktive

thx

Hey there

Please provide access details for staging site and I will investigate it

Hi Noda

What kind of access do you need or what information do you need to know from us?
I’m afraid my supervisors very likely won’t allow to grant you full access to the website.
:confused:

but just to let you now it’s a global problem…
Your demo website doesn’t work either in Edge and IE :frowning:
Drop-down and text while hover an project are not working …
https://colorlib.com/shapely/

So I assume when you can fix it there it will work on my page as well and since it only includes hover actions there must be some issue with that.

Please let me know if I can assist you with anything

Hey there

Sorry about that, I will send this problem to our developers, sorry about that

any updates so far? :slight_smile: or can we do anything to assist?

best regards

Good morning

Im sorry, yet nothing :frowning:

Hi there,
same problem here. All sub-menues are not shown by hovering over the main-menue with Internet Explorer 11, Edge and Mozilla Firefox.
So I tried to downgrade with WP Rollback but the last Version i not shown :frowning: and I´m an absolut beginner on WP so I´m not sure how to downgrade in any other way.
Can anyone estimate how long it would take to solve the problem?
Thanks for your help and best regards,
Mel

Hey Mel

You can use this plugin to downgrade theme version:

What news on this? My site as working fine a few weeks ago but just checked and no dropdown menus on hover or click in Firefox Quantum 69.0.1

Thanks, Nick

Hello Nswain,

can you show me your website? please provide url

I have a user reporting the same problem on the site I use Shapely on, https://www.hickorycornersbible.org, although I don’t have edge myself to test with.

Is there any ETA on a fix yet?

hey there

Please add this CSS in appearance - customize - additional CSS

.main-navigation .menu > li:hover > ul {
opacity: 1;
transform: translate3d(0, 0px, 0);
-webkit-transform: translate3d(0, 0px, 0);
-moz-transform: translate3d(0, 0px, 0);
visibility: visible;
}
.main-navigation .menu>li>ul li:hover>a {
opacity: 1;
}

Thanks!
Colorlib Support Team

Hi Noda,

sorry to bother you but it sill does not really work :confused:

Builder Pages with Parallax widgets do not get displayed with any styling (CSS broken)
and second the drop down menu displays with the additional custom CSS does not consider the custom selected colors in the shapely theme settings

Maybe you need to check again with dev team

stephan

Hi stephan

Please give me a little bit more details to check it, link to your website and reference would be great

Hi Noda

Edge partly ignores CSS and Internet Explorer even worse.
e.g. Hyperlink colours which are set in theme options are ignored same for Button Border Color.
In my case link color would be orange #f77716.

Please compare drop down menu and hover event on projects in Parallax widget.

Beta page with shapely 1.2.7 and custom CSS provided from you on October 7, 2019 :
https://beta.scthoerishaus.ch/aktive/
Default page with version 1.2.6:

It seems that the loading behaviour from parallax widget has been changed compared to your shapely demo page. Do i need to change something to get this loading animation as well? maybe this would fix the hover issue as well

thank you!
Stephan

I‘m sorry coming back on this issue again but I thought the problem will maybe be solved with the new update 1.2.8 but it is not.

The sub-menues still do not appear at Desktop-Computer-Versions of

  • Internet Explorer
  • Edge
  • Firefox
  • Google Chrome

So I solved the problem temporarily by switching to „Mobil Menu on Desktop“ in the Main Options of the Customizer but would like to reset it when the problem will be fixed.

So my question is if there is a chance to fix the issue within the next Version of Shapely?

Rollback to 1.2.6 was not possible because there was the notification „no rollback available. This is a non-WordPress.org-Theme“, so for me the only thing to get the menu back on Desktop Version is a fixed Shapely Version.

Thanks for a short reply.