# No access to colour and background menus

**URL:** <https://colorlibsupport.com/t/no-access-to-colour-and-background-menus/21676>\
**Category:** Illdy\
**Created:** [June 28, 2018, 8:55am UTC](https://colorlibsupport.com/t/no-access-to-colour-and-background-menus/21676 "2018-06-28T08:55:56Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![kk14](https://colorlibsupport.com/letter_avatar_proxy/v4/letter/k/e68b1a/32.png) [@kk14](https://colorlibsupport.com/u/kk14)\
**Post date:** [June 28, 2018, 8:55am UTC](https://colorlibsupport.com/t/no-access-to-colour-and-background-menus/21676/1 "2018-06-28T08:55:56Z")

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Hi support,

I am currently having an issue, no access to color nor background menus in all of the Front Page Sections.  
it just happened right after I updated the illdy version from 2.0.1 to current version.

Your help is much appreciated,

Thank you

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**Author:** ![kk14](https://colorlibsupport.com/letter_avatar_proxy/v4/letter/k/e68b1a/32.png) [@kk14](https://colorlibsupport.com/u/kk14)\
**Post date:** [June 28, 2018, 8:57am UTC](https://colorlibsupport.com/t/no-access-to-colour-and-background-menus/21676/2 "2018-06-28T08:57:27Z")

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The URL of the page is [http://japan-internships.com](http://japan-internships.com)

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**Author:** ![mikesupport17](https://colorlibsupport.com/letter_avatar_proxy/v4/letter/m/bc8723/32.png) [@mikesupport17](https://colorlibsupport.com/u/mikesupport17)\
**Post date:** [June 28, 2018, 12:02pm UTC](https://colorlibsupport.com/t/no-access-to-colour-and-background-menus/21676/3 "2018-06-28T12:02:57Z")

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Hello there,

I hope you are doing well today.

Please try disabling any third party plugins that were not bundled with the theme as one of them may be causing a conflict.

Another option is to clear the cache with the following plugin:

> **[WP Super Cache](https://wordpress.org/plugins/wp-super-cache/)**
>
> A very fast caching engine for WordPress that produces static html files.

Best Regards,  
Support