No customization works

No customization function works. I’ll send you a picture attached.

Thanks!

Hi there

Hope you are having a good day and thank you for your question
Please deactivate all third party plugins and try again your problem, most probably this I conflict with third-party plugins.
Once you deactivate all plugins please check your problem again, if the problem is gone then this means it was a plugin conflict. Now, start activating plugins one by one and same time repeat your problem until your problem appears again, now you know which plugin was in conflict
Thanks!
Colorlib Support Team

Thank you for your help, resolved.

Hi, there
I will close this case now, Feel free to contact us again if you have other questions
Thanks!