# Parallax issues

**URL:** <https://colorlibsupport.com/t/parallax-issues/20197>\
**Category:** Shapely\
**Created:** [February 20, 2018, 5:03pm UTC](https://colorlibsupport.com/t/parallax-issues/20197 "2018-02-20T17:03:10Z")\
**Posts on this page:** 12\
**Page:** 1

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**Author:** ![mbroek123](https://colorlibsupport.com/letter_avatar_proxy/v4/letter/m/c37758/32.png) [@mbroek123](https://colorlibsupport.com/u/mbroek123)\
**Post date:** [February 20, 2018, 5:03pm UTC](https://colorlibsupport.com/t/parallax-issues/20197/1 "2018-02-20T17:03:10Z")

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Hi there I am having some issues with the front page. The picture in the 2nd parallax doesn’t properly no matter how I size it… Between the contact form and the final last parallax it shows white borders in between. Whatever I try it stays like this… Should be a fairly common problem, as I have used most of the functions straight out of the box… Is there a way to fix this?

Thank you 🙂

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**Author:** ![mbroek123](https://colorlibsupport.com/letter_avatar_proxy/v4/letter/m/c37758/32.png) [@mbroek123](https://colorlibsupport.com/u/mbroek123)\
**Post date:** [February 20, 2018, 5:05pm UTC](https://colorlibsupport.com/t/parallax-issues/20197/2 "2018-02-20T17:05:30Z")

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Some screenshots to show what the issue is.

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**Author:** ![colorlibsupport](https://colorlibsupport.com/user_avatar/colorlibsupport.com/colorlibsupport/32/1494_2.png) [@colorlibsupport](https://colorlibsupport.com/u/colorlibsupport)\
**Post date:** [February 21, 2018, 3:10am UTC](https://colorlibsupport.com/t/parallax-issues/20197/3 "2018-02-21T03:10:14Z")

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Hi there

Hope you are having a good day and thank you for your question 🙂  
In order to check your question i need to see your live website, please provide url and i will take a look

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**Author:** ![mbroek123](https://colorlibsupport.com/letter_avatar_proxy/v4/letter/m/c37758/32.png) [@mbroek123](https://colorlibsupport.com/u/mbroek123)\
**Post date:** [February 21, 2018, 9:32am UTC](https://colorlibsupport.com/t/parallax-issues/20197/4 "2018-02-21T09:32:33Z")

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Thank you the URL is: [http://www.sanyuan.nl](http://www.sanyuan.nl)

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**Author:** ![colorlibsupport](https://colorlibsupport.com/user_avatar/colorlibsupport.com/colorlibsupport/32/1494_2.png) [@colorlibsupport](https://colorlibsupport.com/u/colorlibsupport)\
**Post date:** [February 21, 2018, 2:21pm UTC](https://colorlibsupport.com/t/parallax-issues/20197/5 "2018-02-21T14:21:59Z")

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Hi there

Looks weird 🙂 please send me your access credentials along with your website URL and I will investigate this case. Don’t forget to mark your reply as private! Thanks!  
Colorlib Support Team

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**Author:** ![mbroek123](https://colorlibsupport.com/letter_avatar_proxy/v4/letter/m/c37758/32.png) [@mbroek123](https://colorlibsupport.com/u/mbroek123)\
**Post date:** [February 21, 2018, 4:01pm UTC](https://colorlibsupport.com/t/parallax-issues/20197/6 "2018-02-21T16:01:19Z")

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Thank you, yes it is weird 🙂 I have tried to turn off all plugins, also tried to reinstall the them but nothing happened.

[http://sanyuan.nl/wp-admin](http://sanyuan.nl/wp-admin)

admin  
Dream166!

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**Author:** ![mbroek123](https://colorlibsupport.com/letter_avatar_proxy/v4/letter/m/c37758/32.png) [@mbroek123](https://colorlibsupport.com/u/mbroek123)\
**Post date:** [February 23, 2018, 10:53am UTC](https://colorlibsupport.com/t/parallax-issues/20197/7 "2018-02-23T10:53:59Z")

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Hi there, did you receive my credentials? Any idea on how to solve the problem?

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**Author:** ![mikesupport17](https://colorlibsupport.com/letter_avatar_proxy/v4/letter/m/bc8723/32.png) [@mikesupport17](https://colorlibsupport.com/u/mikesupport17)\
**Post date:** [February 23, 2018, 1:16pm UTC](https://colorlibsupport.com/t/parallax-issues/20197/8 "2018-02-23T13:16:04Z")

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Hello there,

I checked your WordPress and it seems to be configured correctly. Please try disabling any third party plugins that were not bundled with the theme as one of them may be causing the theme to display incorrectly.

Best Regards,  
Support

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**Author:** ![mbroek123](https://colorlibsupport.com/letter_avatar_proxy/v4/letter/m/c37758/32.png) [@mbroek123](https://colorlibsupport.com/u/mbroek123)\
**Post date:** [February 23, 2018, 2:29pm UTC](https://colorlibsupport.com/t/parallax-issues/20197/9 "2018-02-23T14:29:16Z")

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Thank you, I have turned off all plugins… No difference made so far ☹

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**Author:** ![mbroek123](https://colorlibsupport.com/letter_avatar_proxy/v4/letter/m/c37758/32.png) [@mbroek123](https://colorlibsupport.com/u/mbroek123)\
**Post date:** [February 24, 2018, 5:34pm UTC](https://colorlibsupport.com/t/parallax-issues/20197/10 "2018-02-24T17:34:48Z")

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Anyone else has an idea why this problem is occurring and how to solve it? Thank you.

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**Author:** ![mbroek123](https://colorlibsupport.com/letter_avatar_proxy/v4/letter/m/c37758/32.png) [@mbroek123](https://colorlibsupport.com/u/mbroek123)\
**Post date:** [February 25, 2018, 9:04am UTC](https://colorlibsupport.com/t/parallax-issues/20197/11 "2018-02-25T09:04:27Z")

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Hi there, I have just solved the problem myself. I wasn’t aware that there is a new beta-version of Shapely. When you install the theme is shows ‘there is a new version available’. So I updated it without knowing it was a beta version. So basically it is an error in the beta version. By installing the previous version the problem was solved.

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**Author:** ![colorlibsupport](https://colorlibsupport.com/user_avatar/colorlibsupport.com/colorlibsupport/32/1494_2.png) [@colorlibsupport](https://colorlibsupport.com/u/colorlibsupport)\
**Post date:** [February 26, 2018, 6:55am UTC](https://colorlibsupport.com/t/parallax-issues/20197/12 "2018-02-26T06:55:57Z")

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Hi, there  
Nice, to hear your problem is fixed:) Now I will now close the topic and mark it as resolved. Feel free to contact us again Thanks!
