Hi,
I’ve changed background image in the Jumbotron Section, and even if the Enable parallax effect is on, and I can check it is working in the preview area, after publishing the modification, the parallax effect is not working.
I can confirm the everything was working before changing the background image.
thx for supporting.
Silvano
Hello,
I hope you are doing well today.
Please try clearing your browser cache then reload the page to see the changes.
This guide will help you:
Best Regards,
Support
Hi,
thx for your prompt response!
I’ve cleaned safari cache (I’m using a mac) on macbook and to be sure also on iPhone ad iPad.
I’ve reopened Safari on all the devices but at the end I’m having the same problem (on all the devices)
The parallax effect is not working.
Thx for supporting
Silvano
Hello,
Could you please provide a link to your website so that I can inspect it?
Best Regards,
Support
Hi there
Please deactivate all third party plugins and try again your problem, most probably this I conflict with third-party plugins.
Once you deactivate all plugins please check your problem again, if the problem is gone then this means it was a plugin conflict. Now, start activating plugins one by one and same time repeat your problem until your problem appears again, now you know which plugin was in conflict
Thanks!
Colorlib Support Team