# Password Protected Page Not Redirecting Correctly

**URL:** <https://colorlibsupport.com/t/password-protected-page-not-redirecting-correctly/23767>\
**Category:** Shapely\
**Created:** [April 9, 2019, 3:40am UTC](https://colorlibsupport.com/t/password-protected-page-not-redirecting-correctly/23767 "2019-04-09T03:40:53Z")\
**Posts on this page:** 13\
**Page:** 1

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**Author:** ![martymar](https://colorlibsupport.com/letter_avatar_proxy/v4/letter/m/a87d85/32.png) [@martymar](https://colorlibsupport.com/u/martymar)\
**Post date:** [April 9, 2019, 3:40am UTC](https://colorlibsupport.com/t/password-protected-page-not-redirecting-correctly/23767/1 "2019-04-09T03:40:53Z")

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My website [martinnwong.com](http://martinnwong.com) had one page password protected using the built in WordPress Visibility setting and it worked fine a few months ago. I haven’t updated any content since then, but now when I go to the password protected Design Process page and enter the correct password, it displays a blank page with url [https://martinnwong.com/wp-login.php?action=postpass](https://martinnwong.com/wp-login.php?action=postpass) but it does not redirect correctly to my /design-process page.

I have tried deactivating all plugins, but the same issue occurs. I have since activated my plugins back.  
People need to see that page so I have had to remove the password and made it Public for now, but I’d like to set a password and give it out to people I need to see the page.

Any help would be appreciated.

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**Author:** ![colorlibsupport](https://colorlibsupport.com/user_avatar/colorlibsupport.com/colorlibsupport/32/1494_2.png) [@colorlibsupport](https://colorlibsupport.com/u/colorlibsupport)\
**Post date:** [April 9, 2019, 5:21am UTC](https://colorlibsupport.com/t/password-protected-page-not-redirecting-correctly/23767/2 "2019-04-09T05:21:43Z")

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Good morning Martymar

not sure if this is a theme problem,  
Is your page visible in the pages list? please check, sound like the page is not there anymore, to ensure this is not theme problem just activate one of default WordPress theme temporary and check again

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**Author:** ![martymar](https://colorlibsupport.com/letter_avatar_proxy/v4/letter/m/a87d85/32.png) [@martymar](https://colorlibsupport.com/u/martymar)\
**Post date:** [April 9, 2019, 1:16pm UTC](https://colorlibsupport.com/t/password-protected-page-not-redirecting-correctly/23767/3 "2019-04-09T13:16:31Z")

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Yes, it is listed in the Pages list. It is called Design Process.  
When I click on it, it shows the page to edit and on the right side panel in WordPress it shows the “Visibility” setting that I currently have as “Public” but can set it to “Password Protected” and then enter my desired password. However, when I do that, after entering the correct password on the site, it does not redirect me to the page.  
Right now I have it set to “Public” so it does not ask for the password, but I’d like to turn it back on to “Password Protected” if it would redirect correctly.

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**Author:** ![colorlibsupport](https://colorlibsupport.com/user_avatar/colorlibsupport.com/colorlibsupport/32/1494_2.png) [@colorlibsupport](https://colorlibsupport.com/u/colorlibsupport)\
**Post date:** [April 9, 2019, 4:49pm UTC](https://colorlibsupport.com/t/password-protected-page-not-redirecting-correctly/23767/4 "2019-04-09T16:49:00Z")

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Good evening

Weird, Have you tried to switch the themes? 🙂  
If even theme deactivation did not help then use this [plugin](https://wordpress.org/plugins/temporary-login-without-password/) to create temporary access for us,&nbsp;its automatic login link and does not requires sharing your admin details. here is&nbsp;[How To](http://www.wpbeginner.com/plugins/how-to-create-temporary-login-for-wordpress-no-passwords/)&nbsp;guide. at the and don’t&nbsp;forget about&nbsp; “Set as private reply” at the bottom of the message box&nbsp;

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<div class="post-metadata">

**Author:** ![martymar](https://colorlibsupport.com/letter_avatar_proxy/v4/letter/m/a87d85/32.png) [@martymar](https://colorlibsupport.com/u/martymar)\
**Post date:** [April 10, 2019, 3:57am UTC](https://colorlibsupport.com/t/password-protected-page-not-redirecting-correctly/23767/5 "2019-04-10T03:57:20Z")

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Here is your temp access:

[https://martinnwong.com/wp-admin/?wtlwp\_token=767a92f2257341713dc44fba75726436](https://martinnwong.com/wp-admin/?wtlwp_token=767a92f2257341713dc44fba75726436)

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<div class="post-metadata">

**Author:** ![colorlibsupport](https://colorlibsupport.com/user_avatar/colorlibsupport.com/colorlibsupport/32/1494_2.png) [@colorlibsupport](https://colorlibsupport.com/u/colorlibsupport)\
**Post date:** [April 10, 2019, 4:50am UTC](https://colorlibsupport.com/t/password-protected-page-not-redirecting-correctly/23767/6 "2019-04-10T04:50:08Z")

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Good morning

have you modified this theme somehow? problem is only happening for our theme

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<div class="post-metadata">

**Author:** ![martymar](https://colorlibsupport.com/letter_avatar_proxy/v4/letter/m/a87d85/32.png) [@martymar](https://colorlibsupport.com/u/martymar)\
**Post date:** [April 11, 2019, 4:39am UTC](https://colorlibsupport.com/t/password-protected-page-not-redirecting-correctly/23767/7 "2019-04-11T04:39:17Z")

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How would I modify the theme?

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**Author:** ![colorlibsupport](https://colorlibsupport.com/user_avatar/colorlibsupport.com/colorlibsupport/32/1494_2.png) [@colorlibsupport](https://colorlibsupport.com/u/colorlibsupport)\
**Post date:** [April 12, 2019, 5:34am UTC](https://colorlibsupport.com/t/password-protected-page-not-redirecting-correctly/23767/8 "2019-04-12T05:34:41Z")

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Good morning

I dont know, have you changed any php files in the theme?

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<div class="post-metadata">

**Author:** ![martymar](https://colorlibsupport.com/letter_avatar_proxy/v4/letter/m/a87d85/32.png) [@martymar](https://colorlibsupport.com/u/martymar)\
**Post date:** [April 12, 2019, 2:20pm UTC](https://colorlibsupport.com/t/password-protected-page-not-redirecting-correctly/23767/9 "2019-04-12T14:20:20Z")

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No, I have not changed any PHP files.

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<div class="post-metadata">

**Author:** ![martymar](https://colorlibsupport.com/letter_avatar_proxy/v4/letter/m/a87d85/32.png) [@martymar](https://colorlibsupport.com/u/martymar)\
**Post date:** [April 18, 2019, 3:26am UTC](https://colorlibsupport.com/t/password-protected-page-not-redirecting-correctly/23767/10 "2019-04-18T03:26:15Z")

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Is the password protection able to be fixed for my site using the Colorlib Shapely theme?

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<div class="post-metadata">

**Author:** ![colorlibsupport](https://colorlibsupport.com/user_avatar/colorlibsupport.com/colorlibsupport/32/1494_2.png) [@colorlibsupport](https://colorlibsupport.com/u/colorlibsupport)\
**Post date:** [April 18, 2019, 7:59am UTC](https://colorlibsupport.com/t/password-protected-page-not-redirecting-correctly/23767/11 "2019-04-18T07:59:17Z")

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Sorry for no answer,  
yet i was not able to find the problem, i can’t say this is a theme problem because if you do small research you will find others also have the same problem in the internet with other themes, this seems to be a rare problem and yet no constant solution is available, if this is an urgent question for you my suggestion is to utilize plugin for this before i found something useful for you

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<div class="post-metadata">

**Author:** ![martymar](https://colorlibsupport.com/letter_avatar_proxy/v4/letter/m/a87d85/32.png) [@martymar](https://colorlibsupport.com/u/martymar)\
**Post date:** [April 26, 2019, 3:41am UTC](https://colorlibsupport.com/t/password-protected-page-not-redirecting-correctly/23767/12 "2019-04-26T03:41:26Z")

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What plugin would provide this functionality?

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<div class="post-metadata">

**Author:** ![colorlibsupport](https://colorlibsupport.com/user_avatar/colorlibsupport.com/colorlibsupport/32/1494_2.png) [@colorlibsupport](https://colorlibsupport.com/u/colorlibsupport)\
**Post date:** [April 26, 2019, 5:06am UTC](https://colorlibsupport.com/t/password-protected-page-not-redirecting-correctly/23767/13 "2019-04-26T05:06:55Z")

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Good morning

Check these plugins:

> **[PPWP – Password Protect Pages](https://wordpress.org/plugins/password-protect-page/)**
>
> Password protect WordPress pages and posts by user roles or with multiple passwords; protect your entire website with a single password.

> **[Plugins categorized as password protect | WordPress.org](https://wordpress.org/plugins/tags/password-protect/)**
