yurman
November 1, 2018, 4:11am
1
Hi,
The photos in posts aren’t loading, or there is a large white space on top of the post. Can’t figure out what I’m doing wrong.
Main site: 2019 election coverage by journalism students in the Bellisario College of Communications at Penn State
Post example with no photo in post: https://www.pjatpsu.com/ElectionDay/2018/10/31/countdown-to-election-day/
Post example with photo in post: https://www.pjatpsu.com/ElectionDay/wp-admin/post.php?post=153&action=edit
In both cases there is a lot of empty space before the post in both cases.
Thanks for your help,
will
Good morning Will
Looks like you figured this out because i see photos in the post and no issue is in the post, can’t see even blank white space
yurman
November 1, 2018, 1:34pm
3
Weird, but no, I’m still seeing the problem. I had been looking on Chrome, where I get this large white gap and no images. On Safari it’s even odder. I wonder what you’re seeing and what OS and browser you’re on?
I’ve attached screen shots of what I’m seeing on Chrome and now Safari.
Thanks for any help,
Will
Hello there,
I hope you are doing well today.
Please try clearing the WordPress cache using this plugin:
Best Regards,
Support
yurman
November 1, 2018, 4:49pm
5
Thank you, but even after clearing the cache I’m seeing the same problem in both Chrome and Safari.
Could you send me a screen shot of what you’re seeing? Any other ideas of how to fix this? I’ll try from other computers as well.
thanks
will
hi will
i know what is this, please deactivate jetpack image lazy load and you will all your pictures
i can see images on my side but i guess this is not constant for everyone
yurman
November 2, 2018, 11:58am
7
Thanks so much! That fixed it. I should have thought of that
thanks again,
Will
Hello there,
I am glad the solution worked for you.
Please feel free to contact us again in the future regarding any other issues.
Best Regards,
Support