# Pixova 1.22.1 - Woocommerce Bug with Inventory

**URL:** <https://colorlibsupport.com/t/pixova-1-22-1-woocommerce-bug-with-inventory/23084>\
**Category:** Pixova Lite\
**Created:** [December 12, 2018, 8:08pm UTC](https://colorlibsupport.com/t/pixova-1-22-1-woocommerce-bug-with-inventory/23084 "2018-12-12T20:08:44Z")\
**Posts on this page:** 12\
**Page:** 1

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**Author:** ![robw](https://colorlibsupport.com/letter_avatar_proxy/v4/letter/r/8edcca/32.png) [@robw](https://colorlibsupport.com/u/robw)\
**Post date:** [December 12, 2018, 8:08pm UTC](https://colorlibsupport.com/t/pixova-1-22-1-woocommerce-bug-with-inventory/23084/1 "2018-12-12T20:08:44Z")

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Hi,

I have a bug in inventory management in Woocomerce when the Theme is active. I have tried switching themes to twenty seventeen and the bug disappears.  
When an order is placed on an item that has inventory management switched on the stock level should decrease by the amount ordered but it Pixova is live instead the stock level is overwritten with the negative stock amount.

E.g Initial Stock = 100  
Order Quantity = 4  
If Theme is Twenty Seventeen - New Stock Level = 96  
If Theme is Pixova - New Stock Level = -4

I have tried the site with all plugins (except woocommerce) deactivated and it makes no difference, The issue is clearly in the theme somewhere.

Any ideas how to find the bug?

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**Author:** ![colorlibsupport](https://colorlibsupport.com/user_avatar/colorlibsupport.com/colorlibsupport/32/1494_2.png) [@colorlibsupport](https://colorlibsupport.com/u/colorlibsupport)\
**Post date:** [December 13, 2018, 7:17am UTC](https://colorlibsupport.com/t/pixova-1-22-1-woocommerce-bug-with-inventory/23084/2 "2018-12-13T07:17:44Z")

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Hey there

You have to give me site access credentials and steps to replicate your problem, if this a bug then i will report it

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**Author:** ![robw](https://colorlibsupport.com/letter_avatar_proxy/v4/letter/r/8edcca/32.png) [@robw](https://colorlibsupport.com/u/robw)\
**Post date:** [December 13, 2018, 11:42am UTC](https://colorlibsupport.com/t/pixova-1-22-1-woocommerce-bug-with-inventory/23084/3 "2018-12-13T11:42:32Z")

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Admin - [https://www.simplychange.com/wp-admin/?wtlwp\_token=a641ec719688555ad00b11374810f1a3](https://www.simplychange.com/wp-admin/?wtlwp_token=a641ec719688555ad00b11374810f1a3)

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**Author:** ![robw](https://colorlibsupport.com/letter_avatar_proxy/v4/letter/r/8edcca/32.png) [@robw](https://colorlibsupport.com/u/robw)\
**Post date:** [December 13, 2018, 11:52am UTC](https://colorlibsupport.com/t/pixova-1-22-1-woocommerce-bug-with-inventory/23084/4 "2018-12-13T11:52:13Z")

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Once logged in you will see on the Products Menu a product called Test Product, if you edit the product you can set inventory to 100

[https://www.simplychange.com/product/test-event/](https://www.simplychange.com/product/test-event/) Will show the ability to add to basket, do so and complete the order, selecting invoice as you don’t actually want to pay me.

After order the inventory should be 100 minus the quantity you ordered but will actually be negative of the quantity you ordered.

Using the Dashboard - Health Check - Troubleshooting Menu you can switch the Theme just for you. If you switch to Twenty Seventeen and repeat the steps above Woocommerce works corectly.

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**Author:** ![robw](https://colorlibsupport.com/letter_avatar_proxy/v4/letter/r/8edcca/32.png) [@robw](https://colorlibsupport.com/u/robw)\
**Post date:** [December 15, 2018, 9:04am UTC](https://colorlibsupport.com/t/pixova-1-22-1-woocommerce-bug-with-inventory/23084/5 "2018-12-15T09:04:42Z")

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Hi Noda, were you able to recreate the problem?

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**Author:** ![robw](https://colorlibsupport.com/letter_avatar_proxy/v4/letter/r/8edcca/32.png) [@robw](https://colorlibsupport.com/u/robw)\
**Post date:** [December 21, 2018, 6:01pm UTC](https://colorlibsupport.com/t/pixova-1-22-1-woocommerce-bug-with-inventory/23084/6 "2018-12-21T18:01:52Z")

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Anything?

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**Author:** ![colorlibsupport](https://colorlibsupport.com/user_avatar/colorlibsupport.com/colorlibsupport/32/1494_2.png) [@colorlibsupport](https://colorlibsupport.com/u/colorlibsupport)\
**Post date:** [December 25, 2018, 7:03am UTC](https://colorlibsupport.com/t/pixova-1-22-1-woocommerce-bug-with-inventory/23084/7 "2018-12-25T07:03:44Z")

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Hi there

Sorry for the delay ☹  
The link is no more active and i can’t check it anymore,  
can you please try to activate one of default WordPress theme and check the problem again? not sure if this is a theme problem

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**Author:** ![robw](https://colorlibsupport.com/letter_avatar_proxy/v4/letter/r/8edcca/32.png) [@robw](https://colorlibsupport.com/u/robw)\
**Post date:** [December 25, 2018, 9:47am UTC](https://colorlibsupport.com/t/pixova-1-22-1-woocommerce-bug-with-inventory/23084/8 "2018-12-25T09:47:29Z")

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Here is an updated login - [https://www.simplychange.com/wp-admin/?wtlwp\_token=a641ec719688555ad00b11374810f1a3](https://www.simplychange.com/wp-admin/?wtlwp_token=a641ec719688555ad00b11374810f1a3)

When I switch to twenty seventeen theme the problems goes away. I am sure this is a theme issue.

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**Author:** ![germen](https://colorlibsupport.com/user_avatar/colorlibsupport.com/germen/32/2251_2.png) [@germen](https://colorlibsupport.com/u/germen)\
**Post date:** [January 28, 2019, 12:44am UTC](https://colorlibsupport.com/t/pixova-1-22-1-woocommerce-bug-with-inventory/23084/9 "2019-01-28T00:44:24Z")

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Hey guys! Could you solve it? I have the same problem!!!

Thanks in advance,  
Germán.

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**Author:** ![colorlibsupport](https://colorlibsupport.com/user_avatar/colorlibsupport.com/colorlibsupport/32/1494_2.png) [@colorlibsupport](https://colorlibsupport.com/u/colorlibsupport)\
**Post date:** [January 28, 2019, 4:31am UTC](https://colorlibsupport.com/t/pixova-1-22-1-woocommerce-bug-with-inventory/23084/10 "2019-01-28T04:31:01Z")

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Hey there

Sorry for the delay, this problem is now reported and you can see the progress here:

> <https://github.com/ColorlibHQ/pixova-lite/issues/95>
>
> Reported here: https://colorlib.com/wp/forums/topic/pixova-1-22-1-woocommerce-bu…g-with-inventory/
> 
> Shortly:
> \> I have a bug in inventory management in Woocomerce when the Theme is active. I have tried switching themes to twenty seventeen and the bug disappears.
> \> When an order is placed on an item that has inventory management switched on the stock level should decrease by the amount ordered but it Pixova is live instead the stock level is overwritten with the negative stock amount.
> \> 
> \> E.g Initial Stock = 100
> \> Order Quantity = 4
> \> If Theme is Twenty Seventeen – New Stock Level = 96
> \> If Theme is Pixova – New Stock Level = -4
> 
> indeed i tested it and its not working

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<div class="post-metadata">

**Author:** ![robw](https://colorlibsupport.com/letter_avatar_proxy/v4/letter/r/8edcca/32.png) [@robw](https://colorlibsupport.com/u/robw)\
**Post date:** [January 28, 2019, 1:04pm UTC](https://colorlibsupport.com/t/pixova-1-22-1-woocommerce-bug-with-inventory/23084/11 "2019-01-28T13:04:17Z")

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Thank you for logging this, how do I find out when it might be fixed as it is a daily problem.

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<div class="post-metadata">

**Author:** ![colorlibsupport](https://colorlibsupport.com/user_avatar/colorlibsupport.com/colorlibsupport/32/1494_2.png) [@colorlibsupport](https://colorlibsupport.com/u/colorlibsupport)\
**Post date:** [January 29, 2019, 5:43am UTC](https://colorlibsupport.com/t/pixova-1-22-1-woocommerce-bug-with-inventory/23084/12 "2019-01-29T05:43:58Z")

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Good morning

Unfortunately i can’t say any estimate time for this problem but you can subscribe to the thread in GitHub to see the progress
