Posts Layout B not displayng featured images

Newspaper X
1

Hi all,

Maybe I’m doing something wrong but my layout B is having problems displaying featured images.

Every time I update the layout (for example activate or deactivate comments) images come up, but when I publish, they disappear!

Any ideas?

Link: calhanas.certaspalavras.net (home page)

Thanks.
Best,
Bernardo.

2

Hello there,

I hope you are doing well today.

Please try disabling any third party plugins that were not bundled with the theme as one of them may be causing a conflict with the theme. Also, please go to Dashboard > Updates and ensure the theme is up to date.

Best Regards,
Support

3

Hi!

Doing good! Hope you guys too.

Everything is up to date.

As for the plugins… Well I can’t, I have a page builders and grid layout builders that I can’t deactivate. Any known incompatibilities?

Thanks for your time.
Best.

4

update:

If I remove the featured image from the post, I get the black square, but as soon as I upload a new image, it vanishes!

Help!

5

update 2:

Layout A and the header module work perfectly. Only B, C and D don’t display pictures!

6

Please use this plugin to create temporary access for us, its automatic login link and does not requires sharing your admin details. here is How To guide. at the and don’t forget about  “Set as private reply” at the bottom of the message box  

7

Hi,

Same problem here, Layout A and the header module work perfectly. Only B, C and D don’t display pictures!
After disable and enable show comments in the customizer is shows the images, but after publish they disappear again.

Any suggestions?

Lucien

8

Hello Lucien

We are working on this problem with author of the ticket, at this moment this is not resolved i have to see the backend, you can stay here in this ticket to see the solution :slight_smile:

9

Hi Noda,

Great! If you need any extra info from me let me know.

rgds,

Lucien

10

Well, I found a way around it, Lucien. Installed a plugin called “content views” and created my own layouts with thumbnails.

Perhaps, Noda, can you go to Lucien backend and post the problem here?

11

Hello there,

I am not exactly sure what you meant by that request. Could you please clarify?

Best Regards,
Support

12

Since I found a way around this problem, perhaps you can solve Lucien’s problem (which is the same as mine) by accessing his backend and then let us know what the problem was. If Lucien agrees with this, of course…

13

Yes no problem

14

Good evening

Thank you guys :slight_smile:

Lucien, i think it will be a lot better for everyone if you open a new ticket, please go ahead and open a new ticket with small description and i will take a look :slight_smile:
and since this question is already resolved for author i will close it here