Problem importing demo content

I clicked “Import demo content” button and immediately Shapely companion plugin fails to install. How can i get more information whats the problem?

Hello there,

I hope you are doing well today.

Please go to Appearance > About Shapely and install the required plugins from there then import the demo content.

Best Regards,
Support

Hello, thank you im good, how are you?

I am trying to install plugins but the first one fails and there is no error message.

Thanks,
Mr. Joni

However, i can install them through plugins- page (add new).

… and now importer worked as well! Thank you anyways. Would be nice to get some feedback where the problem is but anyways, im ok now.

Hello there,

Thanks for telling me that the issue was fixed.
This could be a result of the server not having enough resources or you need to upgrade the php version.

Best Regards,
Support